THE CASTILIAN - Resident Handbook Welcome to Austin, Texas and The Castilian. We are pleased to have you as a resident and hope you enjoy living here. As a residence hall near a university campus, we understand that our residents are adults seeking academic and social growth. While we strive to help you achieve those goals here at The Castilian, we must also set forth some guidelines. As in any community, we have basic guidelines to ensure your safety and the safety of others. This handbook will act as a reference to The Castilian’s benefits, services, and rules. Please read the information thoroughly, and if you have any questions feel free to speak with us at the 11th Floor Service Desk. Again, welcome to The Castilian. We are looking forward to a great year and are glad that you will be part of it. Resident Assistants One of the first people you will meet when you move into The Castilian will be your Resident Assistant, or your “RA.” Your RA plays an important part in the development of a community on your floor. They plan events for their residents, and are available to help with any issues that may arise. It is very important to keep in mind, however, that your RA is also a student. The RA is responsible for informing the residents of the rules and regulations of the building and for seeing that students respect them. They are also the person with whom you can share your criticisms, hopes and aspirations for life at The Castilian and in Austin. We encourage you to seek out your RA for any assistance you might require. Common Areas The facilities available at The Castilian include an indoor swimming pool, recreation room, movie theater, fitness center, study lounge with an available group conference room, laundry room, computer room, vending machines, and television lounges. All facilities are for the exclusive use of The Castilian residents and their invited guests. The maintenance and care for these facilities is every resident’s responsibility; therefore, abuses may result in the facilities closing. Please report all repairs or problems to the 11th Floor Service Desk. A common area may close occasionally during specific building repair projects. Swimming Pool: The indoor swimming pool is open daily from 7:00 a.m. to 1:00 a.m. For your protection, please do not swim alone. Observe posted signs in the area. The pool is not suitable for diving. Proper swimming attire is to be worn at all times.
Recreation Room: The recreation room is open 24 hours. Billiards, ping-pong, and shuffleboard equipment can be checked out at the 11th Floor Service Desk by exchanging your valid ID for equipment. A valid ID is an official State ID or Passport; it must be government issued. You are responsible for the condition of the equipment while it is in your possession, and a charge will be assessed for any damage or non-returned items. Fitness Center: The fitness center is open 24 hours. Please see your RA if you need assistance in the proper use of the equipment. Please follow all posted instructions. Computer Center: The computer center is located on the 11th floor across from the recreation room and is open 24 hours. Please be aware that time limits may be imposed due to demand. Movie Theater: The movie theater is available for RA and Special events throughout the year. Major sporting events, such as the Super Bowl and Final Four Playoffs, will be shown in the theater. If a resident would like to use the theater to watch a television show or movie with a group, they must have an RA present and at least 8 people in their group. Study Lounge: The study lounge is located on the 11th floor and is open 24 hrs. Residents who cannot maintain a studious atmosphere will be asked to leave the study room. Laundry Facility: This room is open 24-hours for your convenience, and is located on the 11th floor. Any difficulty with machines should be reported promptly to the 11th Floor Service Desk. We are able to refund any lost money typically...
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