Telenor Pakistan

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TABLE OF CONTENTS
Chapter Page
Acknowledgemen..................................................................................................... 1 Executive summary .............................................................................. 2 Introduction ...................................................................................................................... Company profile……………………………………………………………………….. Mission & Vission statements………………………………………………………… History…………………………………………………………………………………… Hierarchy Diagram of Telenor Pakistan .................................................................. 4 Seven Layers Communication Hierarchy ............................................................... 5 Organizational Culture ............................................................................................. 6 Policies of Telenor ................................................................................................... 7 Policies for Employees ...........................................................................................10 Telenor’s Code Of Conduct ....................................................................................13 Evaluation .................................................................................................................

TELENOR PAKISTAN
Introduction
Telenor is emerging as one of the fastest growing service providers of mobile communications services worldwide. Telenor is also the largest service provider of TV services in the Nordic region. Telenor is organized into three business areas; Mobile operations covering 12 countries, and Fixed-line and Broadcast services covering the Nordic region. * They have More than 129 million mobile subscriptions worldwide.

* Strong position in the growing Scandinavian market for broadband services.

* Largest provider of television and broadcast services in the Nordic region.

* Revenues: NOK 91.1 billion.

* Workforce: 33,500.

* Listed in Oslo Stock Exchange.

During the late 90’s it has been deregulated and changed from fully government owned into a public limited company. However the
government retained substantial stake in terms of shares. Since deregulation began in EU, the telecommunication industry is facing tough competition from new entrants and this is the case for Telenor as well. The company is split into four groups:

* Mobile operation,
* Telenor fixed,
* Telenor broadcast,
* Others activities.
Company Profile

Telenor Pakistan, a wholly owned subsidiary of Telenor ASA,
launched its operations in March 2005. One of the leading telecom operators providing prepaid, postpaid and value-added services to seven million customers, it is spread across the country with a network of 15 company-owned sales and service centers, more than 200 franchisees and some 100,000 retail outlets selling subscriptions and refills. Differentiated packages include TalkShawk, Telenor Persona and Djuice. Being a part of the Telenor Group which has its operations in 12 countries employing more than 34,000 individuals, Telenor Pakistan has created 2,200 direct and 20,000-plus indirect employment opportunities. The organization is in the growth phase capturing more than 14% of the market share, achieving a 200% increase in the subscriber base in 2006 (beating Ufone in the number of the subscribers) and planning for further expansion of network and services. Maintaining a wide coverage in thecountry, with 500 destinations covered within less than 16 months of the company’s launch, it now has the second largest network in Pakistan. The striking growth rate has been achieved through the application of a highly successful business model, local enthusiasm and hard work. Telenor Pakistan considers Mobilink as its major competitor. “Telenor Pakistan is obviously different from the competition. Our culture is different, our values are different and...
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