Strategic Plan I

Topics: Organization, Strategic management, Customer Pages: 4 (1043 words) Published: December 21, 2012
Strategic Plan, Part I: Conceptualizing a Business
Paul Hon
University of Phoenix – Axia
BUS 475
July 15th, 2012

It is our objective at PHDevelopment’s to offer the most satisfying hockey tournament and development camp experience possible. We offer many different tournament and camp times for all level of play in an attractive family vacation area, to bring the best coordinated tournament and camp series together, while not forgetting that the overall goal of fun and player development. The tournaments and camps with the hotels are chosen to improve team’s and player’s performance on the ice and to provide a great number of off-ice activities for relaxation and enjoyment. Our staff is committed to providing all tournament and camp guests with excellent customer service proceeding up to and throughout all of our events. VISION

PHDevelopment’s, will continue to be recognized as a premier tournament and camp series as demonstrated by a stronger emphasis on fun and enjoyment, developing relationships, as well as personal, character and skill development with placement of teams and individuals into the closest match of age and skill level.

PHDevelopment’s will continue to be recognized for its emphasis on the achievement of player development and athletic excellence, sportsmanship, and community service.
PHDevelopment’s Tournaments and Camps will continue to foster the development of players, coaches, and staff through professional development and leadership. VALUES
Customer first, kids come first mentality of PHDevelopment’s shows we will always go the extra mile to make sure all of our customers are and remain satisfied with the tournament and camp services provided. All customer inquiries and complaints will be dealt with in a quick and professional manner.

Diversity of PHDevelopment’s, just like all team sports, encourages and promotes diversity in our workplace. We encourage all prospective employees for employment with different...
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