Sports Bar Case Study Essay

One would think that all the hype DC’s Sports bar of Eunice, Louisiana gets that it would be a great restaurant and have a great environment. The owner is Darrin Cobb and his restaurant is run by two of his daughters, Ashley and Brittany Cobb. DC’s serves food from 11:00 am until 10:00 pm and serves alcoholic beverages until 2:00 am. My experience proved the hype about this sports bar wrong. All though the food is exceptional, the environment and service was not. The environment and atmosphere of this restaurant is a very sketchy and unprofessional feeling. The servers make customers feel that they are a bother to them. The music that plays all day long is country, blasting over the restaurant, which made it hard to hear anyone talk. The inside is not kept up either. Parts of the ceiling were falling onto tables and the floor and the server simply stated that it was because of the rain but never did anything about it. The bathrooms
The servers were unprofessional and heard talking loud in the waitress station about inappropriate things. The wait wasn’t too long which was good, but the attitude towards the customers just gave an uncomfortable, sketchy feeling. It’s pretty sad that DC’s has such a bad name because of their atmosphere and service now being that the Cobb’s are family friends. Also, one eye catcher was when a table walked in of African American people, the servers made it entirely too noticeable that they did not want that table making racist remarks about them not tipping. That was the final straw. It’s sad to see that they still get a little business with attitudes like that. I, myself am a server and would never in a million years be as unprofessional and rude as the servers at DC’s are because of the simple fact that is inhuman to how I was raised. Everyone should be treated with respect, especially in the service