Sociology and Feedback

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You arrange a mentor meeting to feed back to the social care worker. You have comments to make which include both praise and constructive criticism. Write notes to prepare for your meeting. In your notes, explain: a) Why it is important for a social care worker to seek feedback on performance. b) The different ways that people may react to receiving constructive feedback. c) Why it is important for a social care worker to use the feedback to improve their practise. It is important for a social care worker to seek feedback on their performance as this is a way of learning about ourselves, the effects of our behaviour and whether or not we are working up to standard in our job role and what we have achieved. Feedback can be used to help us develop as an individual and to help us work as part of a team and improve our standards and practice. Social care workers receive feedback everyday by team meetings, handover and other members of staff who have work along side them for that shift. We also meet up every month to do a staff review with our staff members we line manage and to do a appraisal every six weeks with them to find out how they feel they are progressing and to out line any problems or great work practice they have achieved. There are also other ways to receive feedback like supervision, appraisals, mentoring, induction, comments and complaints, resident’s forum, CSCI reports and team meetings. We provide and receive feedback every day. At handovers one set of workers gives another set feedback on the occurrences of the preceding shift. This exchange of information will also bring out suggestions and comments from all workers and should include a summary of information. This will have perhaps been gathered over a period of time in response to ideas from different staff members. The aim is to improve the quality of care given by pooling information and ideas and then letting everyone know what was successful. The use of team meetings is a...
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