six step decision model
Every business needs to make decisions. Some decisions are minor, and others can be million dollar decisions. These decisions need to made with knowing all possible outcomes and knowing the risk and if its worth taking. Businesses today use different models and processes to decide what’s best for the company.
The six step model process, has six steps that should help a decision maker make the most optimal decision possible. These six steps are: Define the problem, Identify the criteria, weight the criteria, Generate alternatives, Rate each alternative, and Compute the optimal decision ( Bazerman and Moore, 2013).
I am currently employed with the Department of family children services. Starting November 4, 2013; we will be starting a new process called Business Operation Plan (BOP). This new process will improve the accuracy of cases and increase the amount of work that case managers will be able to complete. BOP will also allow the state of Georgia to work all together, whether you live in north region or the south region. Clients will call one 1-800 number and can reach any case manager in the state to help them with their case. Clients will also have to scan in any documents need to process their cases. These documents will always be saved in our system and attached to that specific clients case. This will make the state of Georgia one team, which is being called Georgia One. The current process that we have is mediocre at best. We currently deal with paper verification; which is very difficult to keep up with, considering case managers are completing at least 200 cases a month. The current process is just not very organized and it can get frustrating from time to time.
So the state of Georgia has implemented the six step model to become more efficient. The problem: cases being completed incorrectly, all employees doing different amounts of work. Identify the criteria: the objective is to get more cases completed and that they are completed
The six step model process, has six steps that should help a decision maker make the most optimal decision possible. These six steps are: Define the problem, Identify the criteria, weight the criteria, Generate alternatives, Rate each alternative, and Compute the optimal decision ( Bazerman and Moore, 2013).
I am currently employed with the Department of family children services. Starting November 4, 2013; we will be starting a new process called Business Operation Plan (BOP). This new process will improve the accuracy of cases and increase the amount of work that case managers will be able to complete. BOP will also allow the state of Georgia to work all together, whether you live in north region or the south region. Clients will call one 1-800 number and can reach any case manager in the state to help them with their case. Clients will also have to scan in any documents need to process their cases. These documents will always be saved in our system and attached to that specific clients case. This will make the state of Georgia one team, which is being called Georgia One. The current process that we have is mediocre at best. We currently deal with paper verification; which is very difficult to keep up with, considering case managers are completing at least 200 cases a month. The current process is just not very organized and it can get frustrating from time to time.
So the state of Georgia has implemented the six step model to become more efficient. The problem: cases being completed incorrectly, all employees doing different amounts of work. Identify the criteria: the objective is to get more cases completed and that they are completed