Simulation Supermarket
INTRODUCTION
What is Simulation?
A simulation is a model that mimics reality; there are many types of simulation. Here we concentrate on methods employed in Operational Research Strategy.
Diagrammatic representation of simulation :
How simulation assists in supermarkets?
The simulation using Arena helps designing the various process that is involved in a super market .The processes such as seizing trolley,”Q” for payment of items purchased, collection of different items etc can be explained using Arena Simulation.
Some of the basic benefits of simulation are: * Risk reduction * Greater understanding * Operating cost reduction * Lead time reduction * Faster plant changes * Capital cost reduction * Improved customer service
MODEL SPECIFICATION
Introduction:
The objective of this specification is to eliminate the various problems faced by XYZ super market. the problems have been perceived from the customers.
As discussions progress, this specification will be enhanced and refined until agreement is reached and the specification can be formally released as part of the Statement of Work.
DEFINITION OF THE PROBLEM * Car parking facilities provided in the super market was not adequate. For the customer satisfaction better car parking facilities is to be maintained. * The single Queue system maintained in the cash payment area is delaying the process of payment. Hence maintaining several till areas can reduce the delay in process of payment . * The non –acceptability of credit/debit card has created huge problems for many customers regarding the payment .installation of card reading at every tills can avoid this problem * The customers find it difficult to carry items in the shop due to lack of trolley facility .implementing proper trolleys facilities can reduce the difficulties of customers who come for their weekly purchases. * Non availability of chopping in butchery areas has created
What is Simulation?
A simulation is a model that mimics reality; there are many types of simulation. Here we concentrate on methods employed in Operational Research Strategy.
Diagrammatic representation of simulation :
How simulation assists in supermarkets?
The simulation using Arena helps designing the various process that is involved in a super market .The processes such as seizing trolley,”Q” for payment of items purchased, collection of different items etc can be explained using Arena Simulation.
Some of the basic benefits of simulation are: * Risk reduction * Greater understanding * Operating cost reduction * Lead time reduction * Faster plant changes * Capital cost reduction * Improved customer service
MODEL SPECIFICATION
Introduction:
The objective of this specification is to eliminate the various problems faced by XYZ super market. the problems have been perceived from the customers.
As discussions progress, this specification will be enhanced and refined until agreement is reached and the specification can be formally released as part of the Statement of Work.
DEFINITION OF THE PROBLEM * Car parking facilities provided in the super market was not adequate. For the customer satisfaction better car parking facilities is to be maintained. * The single Queue system maintained in the cash payment area is delaying the process of payment. Hence maintaining several till areas can reduce the delay in process of payment . * The non –acceptability of credit/debit card has created huge problems for many customers regarding the payment .installation of card reading at every tills can avoid this problem * The customers find it difficult to carry items in the shop due to lack of trolley facility .implementing proper trolleys facilities can reduce the difficulties of customers who come for their weekly purchases. * Non availability of chopping in butchery areas has created