In a hypercompetitive environment, hoteliers must be innovative and flexible to adapt to new product and service demand in the marketplace. This is to ensure a better experience for the hotel guests (Jogaratnam & Ching-Yick Tse, 2006, p. 455). If Furlanis Hotels…
This report is part of the management report to be written during the module strategic hospitality management at Stenden University. It deals with the external environment of TUI.…
Class 2, Department of Hospitality Management, Beijing International Studies University, Chaoyang District, Beijing, P.R, China…
Oh,H. and Pizam, A. 2008. Handbook of Hospitality Marketing Management. illustrated ed. s. l.: Butterworth-Heinemann. ISBN 0080450806, 9780080450803…
In recent years, environment friendly, “going green” has affected many hotels in the way they are designed, built or refurbished and operated. The market of environmentally concerned consumers is growing and it is important to cater to their needs. (Kapiki, 2012) In addition, going green is seen as means of giving back to the community and environment as well as reducing operational cost. For example, 59% of respondents from a survey, by Timetric Travel & Tourism Reports, states that companies that operate in the Asia-Pacific expect to save 5-10% of their expenditure. (Hospitalities News, 2013)…
In this project I intend to analyze the complex case of Shangri-La hotel chain a company mainly situated in the Asia pacific but also in some regions of Europe, North America and Australia. I will explain its business strategy making an external analysis about the macro environment, the industry environment and the competitors. I will then try to find some ways to improve the company’s financial and strategic performance and its contribution to a sustainable competitive environment. To continue I will perform an internal environmental analysis finding the strengths and weaknesses of this organization, prepare and evaluate alternative strategies and decide on the best strategies for achievement. I will generate action plans for strategy implementation and execution taking into consideration resource allocation and control. Finally I will indentify the issues that need immediate action and try to solve the problems and propose alternatives for the company.…
A brand synonymous with private villas, tropical garden spas, and retail galleries promoting traditional craft, Banyan Tree Hotels and Resorts received its first guest in 1994 in Phuket, Thailand. Since then, it had grown into a leading manager and developer of niche and premium resorts, hotels and spas in Asia Pacific. Despite having minimal advertising, Banyan Tree achieved global exposure and a high level of brand awareness through the company’s public relations and global marketing programs. Much interest was also generated by the company’s socially responsible business values and practices caring for the social and natural environments. With a firm foothold in the medium-sized luxury resorts market, the company introduced a new and contemporary brand Angsana in 2000 to gain a wider customer base. As the resorts market became in cravingly crowded with similar competitive offering6, lured by the success of Banyan Tree, the company had to contemplate about expanding its business and preserving its distinct identity. Banyan Tree and Angsana resorts were expanding geographically outside of Asia and also into the urban hotel market in major cities throughout the world. With around 34 hotels and resorts scheduled to open over the next three years, Banyan Tree faced the challenge of translating and maintaining the success of a niche Asian hospitality brand into various market segments on a global scale.…
Shangri-La Hotels Malaysia Bhd Fundamental Company Report provides a complete overview of the company’s affairs. All available data is presented in a comprehensive and easily accessed format. The report includes financial and SWOT information, industry analysis, opinions, estimates, plus annual and quarterly forecasts made by stock market experts. The report also enables direct comparison to be made between Shangri-La Hotels Malaysia Bhd and its competitors. This provides our Clients with a clear understanding of Shangri-La Hotels Malaysia Bhd position in the Restaurants and Leisure Industry. Scope The report contains the company’s profile and data about the owners, senior executives, locations, subsidiaries, markets, products, and company history. The SWOT-analysis provides information about the company’s strengths, weaknesses, opportunities, and possible threats against it. The report outlines the main financial ratios pertaining to profitability, margin analysis, asset turnover, credit ratios, and company’s long-term solvency. It also shows the company’s income statement and ratio trend-charts, with balance sheets and cash flows presented on an annual and quarterly basis. Company’s financial ratios are directly compared with those of its competitors through industry averages. The report provides relevant news, an analysis of PR-activity, and stock price movements. The latter are correlated with pertinent news and press releases, and annual and quarterly forecasts are given…
2.2.1 Environmental management implication................................................... 5 2.2.2 The evolution of environmental management in the hospitality industry ... 6 2.3 Competitiveness ....................................................................................... 6…
Hospitality is a very dynamic industry. Hotels and resorts are one of the hospitality industries that are everywhere and keep growing in huge numbers every single year. People are part of the products and these days, people are being more aware towards their environment and society in order to participate to help saving the earth. The reason is because global warming causes troubles that link to a lot of cases related to human and other living things ' health and life conditions, natural disasters, and as well lead to a very limited resources such as water. A research done by “Travelocity” stated “80% of travellers are willing to pay extra to visit an eco-friendly destination” (Anon, 2011) which means people are beginning to appreciate the hotels that show cares to the environment and value the limited resources left. Thus, the hotels have to be very competitive to impress the customers that embrace today 's society.…
Cathay Pacific is an international airline registered and based in Hong Kong, offering scheduled passenger and cargo services to 172 destinations in 39 countries and territories.…
stated at table 4.1, the unknown was identified as a petrol because the hydrocarbon presence…
Far East Organization owns and operates the largest corporate leasing and hospitality portfolio in Singapore, including eight hotels and 11 serviced residences with over 1,200 apartments. And also leverages on its significant asset base, real estate domain knowledge, financial skills and extensive market network to develop real estate financial products and services in Singapore. The budgeted for investments in tourism, hospitality and services industry is SG$100 million. Far East organization not only making the profit, at the same time, it brings Singapore a lot of benefit, such as more tourism, making a huge contribution for Singapore’s GDP growth. Also have more good relationship to other countries, it bring more chance to communication to the whole world.…
MOHAMAD SARUJEE BIN OMAR, SAM (CHT), (LFIHM), (CFBM), (FMFBEA) received his early education from Maxwell Road School Kuala Lumpur and went on to pursue his Professional Education in Food & Beverage overseas. He is a Certified Hospitality Trainer (USA), Food & Beverage Manager, Life Fellow of Institute Hospitality Management (Ireland) and Fellow of Malaysian Food & Beverage Executive Association. In the past 46 years, he has acquired valuable experience at various management levels in the Food & Beverage Industry. Some of the organizations he has worked with include A&W in Malaysia and Singapore, Tadmansori Hotel Resort, Melia Hotel Kuala Lumpur, Hilton Petaling Jaya, Jaya Puri Hotel Petaling Jaya and De Palma Hotel Ampang. The valuable and rounded experience he has obtained over the years has made him an authority in total hospitality business which includes service oriented establishments i.e. Hotel Operations, Food & Beverage Management, Banqueting and Conference, Budgeting and Training for Management and Operations. He is a Specialist in Hotels and Restaurants as certified by JPK.…
Now days, Environment becomes more and more deterioration,So We need a good way to solve this important question. As we all know, Healthy ecosystems provide vital goods and services to humans and other organisms. A lot of things can be sustainable. “Environmental sustainability is a economic growth focus on long-term development model”(IUCN, 1980) and environment sustainability of course means to use sustainable energy and to products from a sustainable social. But there is still more like sustainable tourism, sustainable business, sustainable management, sustainability hotel and so on. Green Hotel is an important part and content of sustainable development. So, Let us discuss the important part is related to sustainability hotel.…