Service Request Sr-Rm-022 Research Paper
Individual: Service Request SR-rm-022 Paper (Section 1)
BSA-375
October 6, 2014
Individual: Service Request SR-rm-022
This paper describes some key information about the Service Request SR-rm-022 requested by COO of Riordan Manufacturing, Hugh McCauley.
Description
The main purpose of the service request SR-rm-022 is to integrate existing variety of HR tools into a single integrated application. Riordan Manufacturing wants to take advantage of more sophisticated, state-of-the-art, information systems technology if their Human Resource department.
The service has been requested by COO of Riordan Manufacturing, Hugh McCauley to Smith Services Consulting. The expected result from Smith Services Consulting is to “Define the …show more content…
Yvonne McMillan – Director of Human Resources.
Andrea Gamby – Employee Relations Manager.
Terri Caranza – Compensation and Benefits Manager.
Silvija Peterson – Payroll Manager.
Information-Gathering Techniques and Systems Analysis Tools
As the purpose of this project is to integrate various HR tools used by Riordan Manufacturing into one application thus it is important to gather information from different stakeholders which are mentioned above in the document. I would use various techniques to gather requirement which are mentioned below,
Conducting Interviews
I will be interviewing individuals to gather requirements and to get an understanding from users of different HR tools which are used by Riordan Manufacturing HR employees. “There are several basic steps to the interview process:
• Preparation for the Interview
• Design of Interview Questions
• Conduct the Interview
• Document the Interview
• Perform a Follow-Up Interview.” (Systems Analysis. mis.uhcl.edu)
Joint Application …show more content…
Document Analysis
I will also be reviewing documents and artifacts of current HR tools to get a good understanding of the current functionalities of each of the tool used by HR department at Riordan Manufacturing.
Process Modeling
I will be using process modeling as a tool to assist me in information gathering. “Process modeling involves graphically representing the processes, or actions, that capture, manipulate, store, and distribute data between a system and its environment and among components within a system. A common form of a process model is a data-flow diagram (DFD).” (Valacich, J. S., George, J. F., & Hoffer, J. A. 2012)
Key Factors to Ensure Information is Gathered Successfully
Following are some of the key factors which I will consider to ensure that all the information required for this project is successfully gathered,
Send out meeting notes after JAD sessions and get an informal approval on my understanding.
Create process flows and get an approval from stakeholders to ensure all the steps have been
BSA-375
October 6, 2014
Individual: Service Request SR-rm-022
This paper describes some key information about the Service Request SR-rm-022 requested by COO of Riordan Manufacturing, Hugh McCauley.
Description
The main purpose of the service request SR-rm-022 is to integrate existing variety of HR tools into a single integrated application. Riordan Manufacturing wants to take advantage of more sophisticated, state-of-the-art, information systems technology if their Human Resource department.
The service has been requested by COO of Riordan Manufacturing, Hugh McCauley to Smith Services Consulting. The expected result from Smith Services Consulting is to “Define the …show more content…
Yvonne McMillan – Director of Human Resources.
Andrea Gamby – Employee Relations Manager.
Terri Caranza – Compensation and Benefits Manager.
Silvija Peterson – Payroll Manager.
Information-Gathering Techniques and Systems Analysis Tools
As the purpose of this project is to integrate various HR tools used by Riordan Manufacturing into one application thus it is important to gather information from different stakeholders which are mentioned above in the document. I would use various techniques to gather requirement which are mentioned below,
Conducting Interviews
I will be interviewing individuals to gather requirements and to get an understanding from users of different HR tools which are used by Riordan Manufacturing HR employees. “There are several basic steps to the interview process:
• Preparation for the Interview
• Design of Interview Questions
• Conduct the Interview
• Document the Interview
• Perform a Follow-Up Interview.” (Systems Analysis. mis.uhcl.edu)
Joint Application …show more content…
Document Analysis
I will also be reviewing documents and artifacts of current HR tools to get a good understanding of the current functionalities of each of the tool used by HR department at Riordan Manufacturing.
Process Modeling
I will be using process modeling as a tool to assist me in information gathering. “Process modeling involves graphically representing the processes, or actions, that capture, manipulate, store, and distribute data between a system and its environment and among components within a system. A common form of a process model is a data-flow diagram (DFD).” (Valacich, J. S., George, J. F., & Hoffer, J. A. 2012)
Key Factors to Ensure Information is Gathered Successfully
Following are some of the key factors which I will consider to ensure that all the information required for this project is successfully gathered,
Send out meeting notes after JAD sessions and get an informal approval on my understanding.
Create process flows and get an approval from stakeholders to ensure all the steps have been