Claim Management System Implementation Project
Alberta Benefit Plan Ltd.
November, 15, 2010
Requirements Roles and Responsibilities6
Tools, Techniques, and Methodologies9
RISK MANAGEMENT PLAN10
Risk Management Strategy11
Responsibility and Accountability11
REQUIREMENTS ACCEPTANCE PLAN12
Requirements Acceptance Responsibilities12
Requirements Acceptance Criteria12
Requirements Acceptance Schedule13
CHANGE MANAGEMENT PLAN13
Change Request Roles and Responsibilities13
Change Request Procedure14
Emergency Change Request Procedure14
Elements of the Change Request14
Elements of the Change Request Log14
Plan for Communicating Change15
REQUIREMENTS MANAGEMENT METRICS PLAN15
Requirements Management Goals15
COMMUNICATIONS MANAGEMENT PLAN16
Communications Management Approach16
APPENDIX – LAB QUESTIONS18
NameDateReason for ChangesVersion
Daniel Price27/09/10Contact List1.0 Draft 1
Daniel Price29/09/10Budget and Schedule 1.0 Draft 2
Daniel Price18/10/10Requirements Repository, Artefacts and Types1.0 Draft 3 Daniel Price26/10/10Internal and External Communications1.0 Draft 4 Daniel Price27/10/10Requirements Management Metrics Plan1.0 Draft 5 Daniel Price 09/11/10Copy/ paste material1.0 Draft 6
Daniel Price13/11/10Budget, Requirements Repository1.0 Draft 7 Daniel Price14/11/10Requirement management metric plan1.0 Draft 8 Daniel Price 15/11/10Editing mistake/final draft1.0 Approved
The purpose of the document is to clearly layout what is intended for the claims management system in regards to integrating with the member enrolment management system. The information included will give the business analyst a clear and concise understanding of everything that they must do.
The following table outlines the sections and subsections included in this document. INTRODUCTIONProvides context for the document.
PurposeDescribes the purpose of this document.
Document OverviewDescribes the content of this document.
Project OverviewDescribes the project being undertaken.
ORGANIZATIONDescribes how requirements-related responsibilities and roles are organized. Organization StructureDescribes the organizational structure for the project. Requirements Roles and ResponsibilitiesDescribes how requirements management responsibilities are distributed on the team. Requirements ScheduleIdentifies the start and end dates for requirements activities and maps them to phases and iterations. Requirements ResourcingDescribes assets and resources that will be used to create, maintain and management requirements. BudgetDescribes the budget for the requirements management. Tools, Techniques, and MethodologiesDescribes the specific tools, techniques, and methodologies that will be used to assist with requirements management. REQUIREMENTS REPOSITORYDescribes the plan for housing requirements. Requirements ArtefactsDescribes the requirements artefacts that will be part of the project. Requirements TypesDescribes the types of requirements that will be collected for the project. Requirements AttributesDescribes the requirements attributes that will be used for requirements management. Requirements TraceabilityDescribes the requirements traceability strategy for the project. RISK MANAGEMENT PLANDescribes the plan for...