Quality Improvement In Health Care
Stakeholders increasingly expect their healthcare providers to be involved with programs for quality improvement. The purpose of this paper is to discuss my organization’s quality program goals, how the quality management is structured, and who holds responsibility for the organization. This paper will also discuss how my facility selected improvement projects as well as quality methodology, tools and techniques for project management. Furthermore I will include nursing’s role, communication, and education in these processes. Lastly, I will discuss the facility’s evaluation of quality improvement processes on patient outcomes.
Organizational quality program, goals, structure The science and art of health care quality continues to evolve, …show more content…
Areas for improvement are targeted and action teams are developed that include nurses, doctors, administrators and any necessary support personnel. They decide what changes could improve outcomes. Effective strategies are developed using evidence-based research and practice, and then implemented. Continuous quality improvement (CQI) committees, track performance and outcomes, the results are disseminated and evaluated. CQI does incorporate tools from the Infection Prevention Society (IPS), these tools measure baseline compliance with standards to identify areas for improvement, as well as providing a process to measure outcomes (Infection Prevention Society, 2015). Depending on the targeted improvements, staff nurses are found to be part of these action teams. However, staffing and patient volume can present a constraint for attendance by staff …show more content…
Some staff can have difficulty accepting system changes because they do not feel they are an integral part of the process. Maintaining open channels of communication where staff can voice concerns and observations to leadership throughout the process would be beneficial for positive change. When quality improvement changes are implemented it usually comes in the form of a competency that is given to staff at an in-service. However, training as an ongoing process is not part of the education program. Teams need to be prepared and enabled to meet the demands of quality initiatives with ongoing education, weekly debriefings, and monitoring and feedback opportunities (Hughes,
Organizational quality program, goals, structure The science and art of health care quality continues to evolve, …show more content…
Areas for improvement are targeted and action teams are developed that include nurses, doctors, administrators and any necessary support personnel. They decide what changes could improve outcomes. Effective strategies are developed using evidence-based research and practice, and then implemented. Continuous quality improvement (CQI) committees, track performance and outcomes, the results are disseminated and evaluated. CQI does incorporate tools from the Infection Prevention Society (IPS), these tools measure baseline compliance with standards to identify areas for improvement, as well as providing a process to measure outcomes (Infection Prevention Society, 2015). Depending on the targeted improvements, staff nurses are found to be part of these action teams. However, staffing and patient volume can present a constraint for attendance by staff …show more content…
Some staff can have difficulty accepting system changes because they do not feel they are an integral part of the process. Maintaining open channels of communication where staff can voice concerns and observations to leadership throughout the process would be beneficial for positive change. When quality improvement changes are implemented it usually comes in the form of a competency that is given to staff at an in-service. However, training as an ongoing process is not part of the education program. Teams need to be prepared and enabled to meet the demands of quality initiatives with ongoing education, weekly debriefings, and monitoring and feedback opportunities (Hughes,