Proposal to Adopt Hyatt Corporation's Business Philosophy

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| Tipp Management Consulting|
Memo
To:Barbara Frazier, Chief Executive Officer
From:Marian Frazier, Human Resources & Training Manager Date:August 14, 2011
Subject:Proposal to Adopt Hyatt Corporations Business Philosophy Attached is the proposal to adopt Hyatt Corporations’ Business Philosophy in Tipp Management’s Consulting curriculum to better assist our cliental with the most up to date training strategies available. Our mission is to assist their cliental in obtaining the skills necessary to make them a more marketable candidate in the employment sector. Hyatt’s philosophy is what a great deal of business’ today is adopting into their business affairs along with a key component, cross-training. The proposal will demonstrate how Hyatt’s mission and philosophy play a role in the company’s success and in those companies who have implemented them in their companies.

The research conducted has shown that the Hyatt’s Philosophy, called the art and science of customer service, consists of three overall components (smile, make an offer, and share a moment) can help a business survive. The clients we assist will be starting or need help in a business setting. We use videos, skits, and role playing, providing hands-on practice of Hyatt’s Philosophy. The research will also illustrate how components, such as the Purposeful Service Program, can lead to success, despite company size.

In conclusion as an inspiring human resources manager, strive to find ways to keep employees well-trained and diverse in their positions, while also satisfying other internal and external customers. Furthermore, committed to finding a training model, which can help bring company and career success. It will be illustrated that together with the adoption of the Hyatt Philosophy and our companies training strategies already in place our company will definitely have great success and our cliental will possess the skills to be successful in any business. Should any questions arise the ways in which this division can be reach are provided below. Thank you for your time and consideration of this proposal.

Sincerely,

Marian Frazier
Human Resources and Training Manager
marianf_03@yahoo.com
(828) 261-6331

Adopting Hyatt’s Philosophy and Management Cross-Training Model Brings Companies Success on Every Level

Prepared for
Tipp Management
Employee Consulting

Prepared by
Marian Frazier
Human Resources and Training Manager
Of Tipp Management Consulting

August 14, 2011

Table of Contents
Executive Summary…………………………………………………………………....................................................5 Introduction………………………………………………………………………………………………………………….1 The Purpose…......................................................................................................................5 The Hyatt Cooperation History………………….………………………………………………………………...5 Hyatt’s Mission……………………………………………………………………………………………8 Hyatt’s Vision and Philosophy……………………………………………………………………..8 The Benefits of Cross-training Employees…………………………………..............................8 Example of Why Cross-training Employees is Beneficial………………………………………….3 Conclusion and Recommendations………………………………………………………………………………8 REFERENCES…………………………………………………………………………………...........................7

Executive Summary

The proposal discusses the purpose for the research, Hyatt Cooperation’s’ history, mission, and philosophy, the benefits of business cross-training their employees and when implemented all ties together to bring our company success and satisfaction to our cliental that they are prepared for any challenge they face in the employment sector.

Tipp Management Consulting is a company that assists cliental to gain the skills necessary to make them a more marketable candidate in the employment sector. Skills from how to dress for an interview, resume writing, different types of interviews that are being used and how to prepare for them. Interview...
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