PROCESS DOCUMENTATION SYSTEM ANALYSIS AND DESIGN
ANALYSIS REPORT ASSIGNMNET 1: PROCESS DOCUMENTATION SYSTEM ANALYSIS AND DESIGN
AHMED ADNAN (000034235)
DIPLOMA IN INFORMATION TECHNOLOGY MALDIVES NATIONAL UNIVERSITY 20 AUGUST 2013
pg. 1
SYSTEM ANALYSIS AND DESIGN – ASSIGNMENT 1
1. INTRODUCTION I have written this report as a part of my diploma in information technology in Maldives National University. I was asked to visit a restaurant and do an analysis on how the restaurant is operating. And I was assign to prepare an analytical report, describing the business processes taking place in the operations of the restaurant. 2. ABOUT THE RESTAURENT Dinemore garden is one of the most popular fast food restaurants in the Maldivian capital city Male’. It is conveniently located at north east corner of the city with a breath-taking sea view in the spacious open-air area which make customers’ dine out a more enjoyable and memorable one. Although Dinemore garden is well-known and popular for having different recipes of sub sandwiches, it also offers to enjoy variety of Sri Lankan, Chinese, Italian and Indian dishes, desserts and fresh juices complemented with friendly and dedicated service. 3. BUSINESS PROCESSES As a whole, I would like to say that there are main 3 processes that they use to smoothly run the restaurant. These include taking orders, processing payments and producing management reports. Orders are taken from the customers which is then passed to kitchen staffs where they prepare and deliver the ordered foods to the customers. After that an invoice is prepared on the ordered food for which customers make the payments. Finally daily sales and inventory is updated to produce management reports. The figure below shows a context diagram of the restaurant showing the whole system:
pg. 2
SYSTEM ANALYSIS AND DESIGN – ASSIGNMENT 1
3.1 ORDER PROCESSING Customers are given a menu which shows all the available items with their prices. The ordered item are then entered into the system before
AHMED ADNAN (000034235)
DIPLOMA IN INFORMATION TECHNOLOGY MALDIVES NATIONAL UNIVERSITY 20 AUGUST 2013
pg. 1
SYSTEM ANALYSIS AND DESIGN – ASSIGNMENT 1
1. INTRODUCTION I have written this report as a part of my diploma in information technology in Maldives National University. I was asked to visit a restaurant and do an analysis on how the restaurant is operating. And I was assign to prepare an analytical report, describing the business processes taking place in the operations of the restaurant. 2. ABOUT THE RESTAURENT Dinemore garden is one of the most popular fast food restaurants in the Maldivian capital city Male’. It is conveniently located at north east corner of the city with a breath-taking sea view in the spacious open-air area which make customers’ dine out a more enjoyable and memorable one. Although Dinemore garden is well-known and popular for having different recipes of sub sandwiches, it also offers to enjoy variety of Sri Lankan, Chinese, Italian and Indian dishes, desserts and fresh juices complemented with friendly and dedicated service. 3. BUSINESS PROCESSES As a whole, I would like to say that there are main 3 processes that they use to smoothly run the restaurant. These include taking orders, processing payments and producing management reports. Orders are taken from the customers which is then passed to kitchen staffs where they prepare and deliver the ordered foods to the customers. After that an invoice is prepared on the ordered food for which customers make the payments. Finally daily sales and inventory is updated to produce management reports. The figure below shows a context diagram of the restaurant showing the whole system:
pg. 2
SYSTEM ANALYSIS AND DESIGN – ASSIGNMENT 1
3.1 ORDER PROCESSING Customers are given a menu which shows all the available items with their prices. The ordered item are then entered into the system before