PQM HARDCOPY fINAL
KC COLLEGE
TOPIC: PRODUCTIVITY AND QUALITY IMPROVEMENT IN BANKING SECTOR
SYBMS
SEMESTER 4
PRESENTED BY:
ANISH AHUJA 1 SUFIYAN ANSARI 2
BURHANUDDIN BHABHRANA 3
MURAAD KAPASI 24
ALPESH MANJERI 33
HATIM TATIWALA 58
AJAY MUTHREJA 69
ACKNOWLEDGEMENT
We would like to thank our professor Mr.VIKRAM SHROTRI for his invaluable guidance, suggestions and his constant support from the project’s budding stage to its current maturity.
He has always provided a helping hand and shared his valuable technical guidance regarding the project. The smooth completion of the project would not have been possible without him.
We are very thankful to our parents too, who have been very patient and tolerant towards our questions and have provided us with vital knowledge regarding the topic.
INDEX
1. INTRODUCTION
Hospital is a place of almighty, a place to serve the patient. Since beginning, the hospitals are known for the treatment of sick persons but we are unaware about the adverse effects of the garbage and filth generated by them on human body and environment. Now it is a well established fact that there are many adverse and harmful effects to the environment including human beings which are caused by the "Hospital waste" generated during the patient care. Hospital waste is a potential health hazard to the health care workers, public and flora and fauna of the area. Hospital acquired infection, transfusion transmitted diseases, rising incidence of Hepatitis B, and HIV, increasing land and water pollution lead to increasing possibility of catching many diseases. Air pollution due to emission of hazardous gases by incinerator such as Furan, Dioxin, Hydrochloric acid etc. have compelled the authorities to think seriously about hospital waste and the diseases transmitted through improper disposal of hospital waste. This
TOPIC: PRODUCTIVITY AND QUALITY IMPROVEMENT IN BANKING SECTOR
SYBMS
SEMESTER 4
PRESENTED BY:
ANISH AHUJA 1 SUFIYAN ANSARI 2
BURHANUDDIN BHABHRANA 3
MURAAD KAPASI 24
ALPESH MANJERI 33
HATIM TATIWALA 58
AJAY MUTHREJA 69
ACKNOWLEDGEMENT
We would like to thank our professor Mr.VIKRAM SHROTRI for his invaluable guidance, suggestions and his constant support from the project’s budding stage to its current maturity.
He has always provided a helping hand and shared his valuable technical guidance regarding the project. The smooth completion of the project would not have been possible without him.
We are very thankful to our parents too, who have been very patient and tolerant towards our questions and have provided us with vital knowledge regarding the topic.
INDEX
1. INTRODUCTION
Hospital is a place of almighty, a place to serve the patient. Since beginning, the hospitals are known for the treatment of sick persons but we are unaware about the adverse effects of the garbage and filth generated by them on human body and environment. Now it is a well established fact that there are many adverse and harmful effects to the environment including human beings which are caused by the "Hospital waste" generated during the patient care. Hospital waste is a potential health hazard to the health care workers, public and flora and fauna of the area. Hospital acquired infection, transfusion transmitted diseases, rising incidence of Hepatitis B, and HIV, increasing land and water pollution lead to increasing possibility of catching many diseases. Air pollution due to emission of hazardous gases by incinerator such as Furan, Dioxin, Hydrochloric acid etc. have compelled the authorities to think seriously about hospital waste and the diseases transmitted through improper disposal of hospital waste. This