Portfolio for Organizational Behavior

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INTRODUCTION
The portfolio describes the business implementations of the concepts we learnt in the Organizational Behaviour [MGMT 5100] course. The course enabled us to understand and learn how the organisations work and what key considerations a manager should take care of while managing different people. It also provided us the opportunity to understand ourselves through Concrete Experiences and Reflective Observations of various concepts. It also explains how human behaviour differs based on culture, geography, gender and other external environmental influence. It explained how our ideas and behaviour are perceived by others in an organisation. By actively participating in the class lecture sessions, group discussions, reading the articles and the textbook we learnt to relate our knowledge to the business organisations. In addition to that we learnt how to effectively express our thoughts across different organisational environment. Above all, we learnt how we can perform efficiently to become good managers or employees at the organisation. The objective of the portfolio is to emphasize the concepts taught in the lecture sessions and relating it to the today’s business world. The research and study conducted during the work helped us understand the concepts through Concrete Experiences of different organisations in the articles. In future it will help us throughout our career to perform well in the workplace. Moreover it provided us with the cognitive approach of thoughts that will help us to understand the problems or challenges faced by an organisation and how to respond to it wisely taking into consideration different business aspects. The portfolio comprises of 8 topics that we studied during the course – Psychological Contract, Perception & Attribution, Motivation, Personality, Operating across Culture, Learning, Communication and Management Theory. The portfolio describes each topic through different business articles or video. Each section comprises of the article relating to one of the 8 topics along with summary & analysis. I tried to analyse the problems or challenges faced by the organisation in each of the article or video or movie and relate it to the concepts learned from the course. TABLE OF CONTENT

1. Psychological Contract………………………………………………………………………….3 2.1 Article- Pay-for-performance can be a minefield………………………………………..…3 2.2 Summary & Analysis……………………………………………………………………….6

2. Perception And Attribution……………………………………………………………………..9 3.3 Article- Angry flight attendant becomes cult hero………………………………………….9 3.4 Summary And Analysis…………………………………………………………………..11

3. Motivation………………………………………………………………………………………13 4.5 Article- Companies’ Concerns Competing to hire the best and motivate the rest………....13 4.6 Summary And Analysis……………………………………………………………………19

4. Personality………………………………………………………………………………………22 5.7 Article- Pencils down. Time to see if you’re right for the job……………………………..22 5.8 Summary And Analysis…………………………………………………………………...25

5. Operating Across Culture…………………………………………………………..…….........28 6.9 Article- The downside of hiring people just like you……………………………………..28 6.10 Summary And Analysis…………………………………………………………………..31

6. Learning…………………………………………………………………………………………33 7.11 Video (link)- Learning Organisation……………………………………………………….33 7.12 Summary And Analysis…………………………………………………………………….33

7. Communication………………………………………………………………………..………..35 8.13 Movie- Office Space………………………………………………………………………..35 8.14 Summary And Analysis…………………………………………………………………….35

8. Management Theory……………………………………………………………………………..37 9.15 Article-Steve Jobs(Chairman Apple) and Tim Cook’s (CEO Apple) management style and CIOs ……………………………………………………………...….37 9.16 Summary And Analysis……………………………………………………………………...42

9. Conclusion………………………………………………………………………………………..44 10....
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