Patient Navigator

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  • Published : July 26, 2009
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Duties Include, but not limited to:
Provide psycho-social support/encouragement to both study participants and family/significant others Provides information regarding cancer, cancer screening and resources to address barriers Provides pre-appointment reminders for cancer screening/treatment/remission maintenance appointments Assists with Medicare insurance

Arranges transportation/referral to transportation services Track interventions and outcomes
Initiates communication with patients before screening and diagnostic procedures/treatments Informs patients of services and resources
Increases health awareness in individuals
The Patient Navigator will establish early contact with cancer patients within the community to eliminate the barriers to timely diagnosis and treatment. This position will compassionately provide patients with resources, support programs and services available through Vantage Oncology and the American Cancer Society (ACS), and assist in meeting other cancer-related needs articulated by the patients and their families. Bachelor’s Degree in nursing or health-related field with three or more years of experience (preferably with Oncology patients) is required. However, a Master’s Degree in nursing or health-related field, an Oncology Nursing Society certificate (OCN) and Oncology-related experience is preferred. Demonstrates strong communication, interpersonal, facilitation and team building skills in order to work effectively with customers and other members of the healthcare team in gathering data through direct observation, data analysis and interviews in order to evaluate the need for intervention. Responsible for Trauma Services patient discharge planning coordination including post discharge care coordination. Identifies and plans for pre-operative, acute care and discharge needs for patient. Sets appropriate patient goals and implements plans to attain desired outcomes within projected time frames. Incorporates evidence based standards and guidelines to continuously improve practice and to enhance patient outcomes. Evaluates and measures patient response to planning, services and intervention in order to assure quality of services and to make improvement where necessary. The American Cancer Society is the nationwide, community-based, voluntary healrh organization dedicated to eliminating cancer as a major health problem by preventing cancer, saving lives, and diminishing suffering from cancer through research, education, advocacy, and patient services. Responsible for guiding patients and caregivers through the cancer care continuum. Assists patients in achieving the best possible health outcome by facilitating access to healthcare and community resources and helping them achieve maximum benefit from those resources. RESPONSIBILITIES

•Conducts needs assessment and connects patients to healthcare options to diminish the time between a cancer diagnosis and treatment. •Helps patient complete treatment protocol by removing barriers to care and connecting to appropriate transportation, lodging and financial resources. •Systematically researches options and resources for all constituents. •Provides patients, caregivers and families with support and information regarding American Cancer Society programs and services, community cancer information and volunteer/donor opportunities. •Identifies and documents unmet needs.

•Provides courteous, timely and professional service to all internal and external customers/constituents/patients. •Adheres to all American Cancer Society privacy and confidentiality requirements. •Interacts with vendors, volunteers, patients and staff as needed to ensure needs are met. •Utilizes all approved databases.

•Captures complete patient information and documents interaction in the constituent database. •Escalates complex issues to the appropriate knowledgeable resource. •Meets...
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