1. Describe the duties and responsibilities of own work role.
Healthcare Assistants play a vital role in the care of patients. Working under the direction of more senior healthcare professionals, they take care of the day-to-day needs of patients by providing help with personal care, meals and mobility. A Healthcare Assistant in Schonfeld Square performs many of the following tasks daily: ▪ Giving showers to patients and doing other tasks related to personal care in general, such as changing pads or helping those less independent to go to a toilet. ▪ Providing breakfasts, lunches and other meals
▪ Helping disabled patients in their mobility
▪ Escorting them to appointments or even family meetings ▪ Making patients comfortable
▪ Keeping patient records
▪ Administering treatments to patients
2. Explain expectations about our work role as expressed in relevant standards.
Our job is basically related to a job description, but while that tells us what we need to do, it does not usually tell us how we need to do it. To find that out, we need to look at the Standards that apply to own work. Standards, as with Codes of Practice, will vary depending on the UK country in which we work. Each UK country has National Minimum Standards that are used by inspectors to ensure that services are being delivered at an acceptable level. Finally, and most importantly in terms of how we carry out our work, there are the National Occupational Standards (NOS). These apply across the whole UK, and explain what we need to know and be able to do in order to work effectively in social care. It is important to understand that competence is not only about doing the job; it is also about understanding why we do what we do and the theoretical basis that support the work.
2.1 Explain the importance of reflective practice in continuously improving the quality of service provided.
The social healthcare sector is one which constantly changes and moves on. New Standards reflect the changes in the profession, such as the emphasis on personalised, quality services. Developments in technology have made huge strides towards independence for many people, thus promoting a changing relationship with support workers. We must be prepared to be active in maintaining your own knowledge base and to ensure that your practice is in line with current thinking and new theories. The best way to do this is to incorporate an awareness of the need to update your knowledge constantly into all of our work activities.
2.2 Demonstrate the ability to reflect on practice.
Everything you do at work is part of a process of learning. Even regular tasks are likely to be vital for learning because there are often some new factors which are unpredictable. Everyone makes mistakes, and they are basically one of ways of learning process. It is important not to waste your mistakes, so if something has gone wrong, make sure you learn from it. Discuss problems and mistakes with your supervisor, and work out how to do things differently next time
2.3 Describe how own values, belief systems and experiences may affect working practice.
Everyone has different values, beliefs and preferences. As a professional, we are required to provide the same quality of support for all, not just for those who share your views and beliefs. This may seem obvious, but knowing what we need to do and achieving it successfully are not the same thing.
3.1 Evaluate own knowledge, performance and understanding against relevant standards.
When we are working in the Health Care, to be effective and to provide the best possible service for those our support, we need to be able to think about and evaluate what we do and the way we work, and to identify our strengths and weaknesses. It is important that we learn to think about...