IIBM Institute of Business Management
Answer 1. None .
Answer 2. Self disclosure.
Answer 3. None.
Answer 4. Interpersonal skill.
Answer 5. Reward power.
Answer 6. Unfreezing.
Answer 7. Sensitivity.
Answer 8. Artifacts.
Answer 9. The Pre-arrival stage.
Answer 1 .Informal groups are alliances that are neither formally structured nor organizationally determined. Informal groups are based more on personal relationship and agreement of group members than on defined role relationships. They serve to satisfy psychological and social needs not related necessarily to the task to be undertaken. Groups may devise ways of attempting to satisfy members’ affiliation and other social motivation which are lacking in the work situation, especially in Industrial organizations.
Answer 2. The term “Emotion” is derived from the Latin word “Emovere”. Emotion is a subjective experience of prolonged feelings. In a general way, feeling refers to "experiencing", "sensing" or having a conscious process". Specific meaning of feeling is, (a) 'sensory experience' such as warmth or pain, and (b) 'affective states', such as feeling of well- being, a feeling of depression, and a feeling of desire etc. Wilhelm Wundt stated three dimensions of feelings, such as (i) pleasant or unpleasant, (ii) tense or relaxed, and (iii) excited or depressed. Intense feelings when prolonged turn to be emotions. In an organization “Emotions” are extracted to understand the individual or group behaviour. Better understanding of staff emotions can lead to healthy working Environment, High productivity and less stress which is important for an organisation to reach its goal.
Answer 3. Reinforcement theory has played a central role in learning. It is single most important principle of learning. The first major theoretical treatment given to reinforcement in learning is Thorndike’s...
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