Organizational Behavior at Accenture

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Organizational Behavior In Accenture
Word Count: 2000(Excluding Content table, Diagrams, Tables And Reference)

Content
1. INTRODUCTION..........................................................................................................................................3 2. ORGANIZATIONAL STRUCTURE..........................................................................................................3 2.1 Accenture’s Structure - At A Glance....................................................................................................3 2.2 Analyzing the Structure of Accenture ..................................................................................................4 3. ORGANIZATIONAL CULTURE................................................................................................................6 4. LEADERSHIP................................................................................................................................................8 5. SYNOPSIS......................................................................................................................................................9 6. REFERENCES.............................................................................................................................................10

Exam Number: B031449

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1. Introduction
This paper gives an overview of the organizational behavior (Organizational Structure, Culture, and Leadership) at Accenture– the last organization I worked with. Accenture is an international management consulting, technology services and outsourcing organization, with approximately 0.25 million people and clients in more than 120 countries. It has generated net revenue of US$ 27.9 billion for last fiscal year i.e. 31 st August 2012. (Accenture,2012)

2. Organizational Structure
2.1 Accenture’s Structure - At A Glance
Organization’s structure divides the organizational activities and co-ordinates them to achieve the aim of the organization. Accenture is organized into various partially overlapping industry areas that allow the clients to choose from a variety of integrated consulting services. It upholds four global operations workforces: 1. Consulting 2. Servicing 3. Solutions 4. Enterprise Table 2.1 highlights five operating groups and their respective 19 industry groups within the organization. (Accenture Facts,2012) Financial services Banking Capital Market Insurance Health & Public Services Health Public Services Communications , Media & Technology Communication Electronics & High Tech Media & Entertainment Product Automotive Air, Freights & Travel Services Consumer Goods & Services Industrial Equipment Infrastructure & Transportation Resources Chemical Energy Natural Resources Utilities

Table 2.1

The figure below displays the organizational chart of Accenture and explains how different sub-units interact with each other.

Exam Number: B031449

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Figure 2.1 Accenture’s Organizational structure (Source: Official board, 2012)

2.2 Analyzing the Structure of Accenture
Buchanan and Huczynski (2010) defined seven key elements of organizational structure and in this section, we will see how they relate to Accenture as an organization. It can be easily inferred from the organizational structure (Figure 2.1) and Work group division (Table 2.1) that Accenture is a large complex organization that requires its employees to be highly specialized in the tasks allocated to them to ensure that quality work is delivered. In order to make sure that all the employees are highly skilled with respect to their tasks, an intense induction takes place in the beginning of their journey in the organization. Accenture follows a tall organizational hierarchy structure due to its diverse workforce and workgroups where Span –of –Control for a Manager depends on the size of the project. Within the solutions workforce, in a single project, following hierarchy exists:...
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