Organization and Behavior

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School of Business
BTEC HND in Management/Marketing/Information Technology

Introduction1
Organizational Behavior1
Organizational Structure and Culture2
1.1Compare and contrast different organizational structure and culture.3
Figure 2 Hierarchal Structure of Jollibee3
Figure 1 Hierarchal Structure of McDo3
Explain the differences between two different organization structures/charts.M24
1.2Explain how the relationship between an organization’s structure and culture can impact on the performance of the business.5
Figure 3 Span of Control5
Impact of Culture and Structure on the performance5
Example of an organization whose culture affected its business performance and explains why it happened. M16
The ENRON Company6
1.3Discuss the factors which influence individual behavior at work.7
Individual Differences at the Workplace7
In addition to the above, if a student is able to describe or flesh out his answer with examples or illustrations from the workplace,M310
4.1 Explain the nature of groups and group behavior within organizations.11
Work group11
If student is able to identify, justify, and differentiate McDonalds and Jollibee whether this is a group or a team,D112
Jollibee as a Team12
McDonalds as a Team13
4.2 Discuss factors that may promote or inhibit the development of effective teamwork in organizations.13
Figure 5 Team Effectiveness14
Figure 6 Tuckman's Stages of Team Formation15
4.3 Evaluate the impact of technology on team functioning within a given organization.16
Improving performance by adopting technology18
Bibliography19

Introduction
Organizational Behavior
"Organizational behaviour is a field of study that investigates the impact that individuals, groups and structure have on behaviour within organization for the purpose of applying such knowledge toward improving an organization's effectiveness." - Stephen P. Robbins (Magicman, 2011). An organization has its own different types in which are set up to serve number of purposes and to meet a variety of needs. It comes in all forms, shape, and sizes and considered to have MOPS.

Studying Organization and Behaviour enables the upcoming managers, which are the business students, to become more competitive and effective at their future jobs. It is also an important concept for any organization, since it deals with the three determinants of behavior in an organization: Individuals, Groups, and Structure. Studying this concept will help the organization to improve and change the individuals, groups and organizational behavior to attain each goals. Organizational Structure and Culture

* Organization does not exist independently but is open to, and in continual interaction with, the broader external environment of which it is part. * A major determinant of an organization’s structure is its culture. * The pervasive nature of culture in terms of both external influences and ‘how things are done around here’ and common values, beliefs and attitudes will have a significant effect on organizational processes including the design of structure. * The structure of work organizations also involves the wider context of societal structures and cultures.

1.1 Compare and contrast different organizational structure and culture. As part of this research, we were informed to observe and evaluate the performance of the two popular fast food chains namely: Jollibee and McDonalds. Therefore, the following diagrams and charts are the result of the said evaluation.

Figure 1 Hierarchal Structure of McDo

Figure 2 Hierarchal Structure of Jollibee

Given the diagrams above, it is clear that both companies have formal organizational structures. However, there are some differences between them.

Explain the differences between two different organization structures/charts.M2 Both companies are similar in that they do understand and practice employee empowerment...
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