Oracle Support
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Test: Oracle ATG Web Commerce Support Specialist Assessment
Review your answers, feedback, and question scores below. An asterisk (*) indicates a correct answer. This 60-question assessment test is the final component of the Oracle ATG Web Commerce Support Specialist Assessment guided learning path. This assessment will allow you to test your knowledge level of the information learned from the Oracle ATG Web Commerce Support Specialist courses. Passing a >80% of this assessment makes you eligible to become an Oracle ATG Web Commerce Support Specialist. (v2.0)
Partner SMART: MVSP Overview
(Answer all questions in this section) 31.Which of the following statements are Partner requirements for participation in the Multi-Vendor Support Program (MVSP)? (Choose all correct answers) Partner must apply and received confirmation of acceptance for use of the MVSP benefit. (*) Partner must be accepted into all Product Focus Areas in order to participate in the MVSP. Partner must have a published profile in OPN Solutions Catalog. (*) Partner must be a current OPN member in good standing. (*) Partner must be trained on all Oracle products they wish to engage with Oracle Support through the MVSP. Correct Mark for Review (1) Points
Oracle Collaborative Support Program
(Answer all questions in this section) 32.Which of the following are values of the Collaborative Support Program? Mark for Review (1) Points
(Choose all correct answers) Increase knowledge of customer base (*) Shorten support contract expiration dates Provide customer with license discounts Improve Customer Satisfaction (*) Faster resolution of issues (*) Correct 33.Oracle Collaborative Support is accessed via which of the following: Mark for Review (1) Points
Metalink (*) Oracle.com OPN Google Tools None of the Above Correct 34.To enable Oracle Web Conferencing, modifications are required to be made to the customer's firewall settings. Mark for Review
Test: Oracle ATG Web Commerce Support Specialist Assessment
Review your answers, feedback, and question scores below. An asterisk (*) indicates a correct answer. This 60-question assessment test is the final component of the Oracle ATG Web Commerce Support Specialist Assessment guided learning path. This assessment will allow you to test your knowledge level of the information learned from the Oracle ATG Web Commerce Support Specialist courses. Passing a >80% of this assessment makes you eligible to become an Oracle ATG Web Commerce Support Specialist. (v2.0)
Partner SMART: MVSP Overview
(Answer all questions in this section) 31.Which of the following statements are Partner requirements for participation in the Multi-Vendor Support Program (MVSP)? (Choose all correct answers) Partner must apply and received confirmation of acceptance for use of the MVSP benefit. (*) Partner must be accepted into all Product Focus Areas in order to participate in the MVSP. Partner must have a published profile in OPN Solutions Catalog. (*) Partner must be a current OPN member in good standing. (*) Partner must be trained on all Oracle products they wish to engage with Oracle Support through the MVSP. Correct Mark for Review (1) Points
Oracle Collaborative Support Program
(Answer all questions in this section) 32.Which of the following are values of the Collaborative Support Program? Mark for Review (1) Points
(Choose all correct answers) Increase knowledge of customer base (*) Shorten support contract expiration dates Provide customer with license discounts Improve Customer Satisfaction (*) Faster resolution of issues (*) Correct 33.Oracle Collaborative Support is accessed via which of the following: Mark for Review (1) Points
Metalink (*) Oracle.com OPN Google Tools None of the Above Correct 34.To enable Oracle Web Conferencing, modifications are required to be made to the customer's firewall settings. Mark for Review