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operation managemnt
BUMGT 6935
OPERATIONS MANAGEMENT

UNIVERSITY OF BALLARAT
SCHOOL OF BUSINESS
MIT CAMPUS,Melbourne.

Individual Assignment
Word Count: 1798

LECTURER:- DR. Maria Mullin
TUTOR:- DR. Maria Mullin

Student Name
Kalani Swarnamalee Jayathunga UB 30079319

Executive Summary:

The Following report explained about “Cargills (Ceylon) PLC”, the biggest producer and retailer of foods in Sri Lanka. Specially discussed about the five objectives of the operations management and the way they have taken for their success, such as quality, speed, dependability, flexibility and cost. Also the way they use operations management theories, strategies, Key performance indicator (KPI) and those are support for the competitiveness and the effectiveness of the organization in practically. Those are explained through the company mission, unique products & services and their day today activities.

Table of Content:

Pages 1) Introduction…. 04

2) Competitive Priorities of the Organization and Business Level Strategy 05
3) Operations strategy importance of five objectives 3-1). Quality…. 06-07
3-2). Speed…. 07-08

3-3). Dependability…. 08-09
3-4).Flexibility…. 09
3-5). Cost…. 10
4) Conclusion…. 10-11
5) Bibliography…. 11

1- Introduction: In the beginning……
(Cargills Ceylon PLC, http://www.cargillsceylon.com/AboutUs/OurHistory.aspx)
William Miller and David Sime Cargill commenced “House of Cargills” in 1844. In 2008 Millers Limited is acquired and has taken KFC franchise and it was introduced to Sri Lanka (Cargills Ceylon PLC, 2010). Now it know as “Cargills (Ceylon) PLC” and its retail, arm is know as “Cargills Food City”, the largest retailer in Sri Lanka. They are serving for the local and for the international market. Meat,

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