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Wegmans: Operations Management

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Wegmans: Operations Management
CONTENTS

ABSTRACT
INTRODUCTION TO WEGMANS AND OPERATION MANAGEMENT
COMPETITIVENESS
FORECASTING
PRODUCT AND SERVICE DESIGN
PROCESS SELECTIONS AND FACILITY LAYOUT
MANAGEMENT OF QUALITY/ QUALITY CONTROL
AGGREGATE PLANNING AND MASTER SCHEDULING
MRP AND ERP
INVENTORY MANAGEMENT
JIT AND LEAN OPERATIONS
SUPPLY CHAIN MANAGEMENT
CONCLUSION
REFERENCES

Abstract: Wegmans is a dominate presence in the supermarket industry on the east coast. There are many attributes that Wegmans prides itself on to have earned a place on the Top 75 Supermarkets Based on Sales Volume, Largest Private Companies in the U.S., and Fortune’s 100 Best Companies to Work For lists. The success is due greatly in part to the company’s operations management. Most, if not all aspects are near flawless, and for those areas that need improvement Wegmans is hard at work. Many of the theories and topics covered in OM331 can be seen in the daily practice of the Wegmans supermarkets.
Introduction to Wegmans and operations management Operations management is the management of systems or processes that create goods and/or provide services. What better way to apply the concepts learned this semester then to analyze one of the stronger companies in the New York area that attempts to cater to both the goods and the service needs of the consumer? Wegmans, first established in 1916 by the Wegmans brothers in Rochester, NY under the name of Rochester Fruit & Vegetable has since then boomed into a popular privately held supermarket that does an exquisite job of catering to the needs of the consumer. Wegmans has consistently updated its image and technology through the ages to stay on top of the supermarket industry including its recent creation of an iPhone app and a blog called Fresh Stories. In 2010 Wegmans’ annual sale was approximately $5.6 billion and in 2011 was ranked 28th



References: Garry, Michael. "Wegmans Cuts Shrink With BI System." Supermarket News. 24 Jan. 2011. Web. 06 Dec. 2011. . Stevenson, William J. Operations Management. New York: McGraw-Hill/Irwin, 2012. Print. Team 2 Wegmans. Web. 06 Dec. 2011. . Thayer, Warren. "How Wegmans Brands Itself with Distinction.” Private Label Buyer, 1 Nov. 2002. Web. 06 Dec. 2011. . Wegmans. Web. 06 Dec. 2011. . "Wegmans Shopping List." Wegmans. Web. 22 Nov. 2011. .

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