In any industry the success of an organization is extremely dependent on its human resources. Although there are many other factors that play a key role, a company must have effective employees in order to stay financially solvent and competitive. In order to maintain this valuable commodity, organizations must be aware of employee training and development. Many companies make the mistake of assuming that employees are only seeking financial benefits for their jobs. This kind of assumption is wrong now. Employee wants a good career, a good organization. Proper training and development can not only build the employees career but also improve the organization growth. Another reason for employee training and development is that the organizations must have employees who are able to quickly adapt to an ever-changing world market. Companies need to invest in employee training and development in order to both keep employees and be successful.
1.1 Origin of the Report
“An evaluation of Human Resource Training and Development at Corporate Branch of Concord Group”- This is the report topic undertaken for MBA internship. The report was orally approved on November 24, 2005 by the HRM Internship course supervisor Major Md. Danesh Bin Wali, MIST. Also this topic was authorized verbally by the Hasanul Islam, Manager- HRD of Concord group of Companies. And the final internship report is submitted on January 19, 2006.
1.2 Background of the Problem Statement
The organization “Concord group” has newly developed its human resource department. It has been functioning for four months and in embryonic stage. But Concord Group of Company’s HRD department was decorated and totally separated from other department on November 19, 2005 at the tenth floor of the corporate building of concord centre, 43 North Commercial Area, Gulshan, Dhaka-1212, Bangladesh. While restructuring company’s policy and process, the HRD found that the company severely needs the training and developments for better customer service and for employee career development and also increase working efficiency. Also the company has diverse several new businesses within these recent years. As a result to gain the major market share and to gain keep pace with the modern market needs the company specially seeks the proper training and development for its human resource. But the company found it a challenging and an inflexible process to identify the appropriate training and development for its manpower.
1.3 Problem Statement
The problem of this study is to evaluate the training and development of employee at corporate branch of Concord Group.
1.4 Research Objective
The primary objective of the report is to fulfill the requirement for completion of MBA internship project.
1.4.1 Broad Objective
• To evaluate the training and development of the human resource.
1.4.2 Specific Objective
The specific Objectives of the study are followings:
1. To find out the number of employee required the training. 2. To determine the type or kind of training that the employee required 3. To find out areas of the company that requires training. 4. To find out Training and Development program/course/ workshop before starting current job/position at Concord and its effects. 5. To find out Training and Development program/course/ workshop after starting current job/position at Concord and its effects. 6. To determine the need or reason of Any/New/Additional training and development. 7. To find out the training and development employee recommend to this company to build career or to perform task/ job and also support for benefit. 8. To find out the effect or determine usefulness the on your job/current job. 9. To find out the Concord’s exiting training and development that benefited...