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Nonverbal Communication and Service Users

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Nonverbal Communication and Service Users
In this assignment I am going to explain the roles of supportive relationships in reducing the risk of abuse and neglect. Discuss the role of supportive relationships in reducing the risk of abuse and neglect. I will then evaluate the role of multi-agency working to reduce the risk of abuse of adults, with references to legal frameworks, regulations, working strategies and procedures.
Each type of relationship has a different expectation, there are different levels of involvement, emotion and behaviour depending on the type of relationship and who it is with. In Health and Social Care you have the opportunity to form supportive relationships with service users. You have to understand the impact that you have on other people and make sure that this works so that you can fulfil your role and responsibilities. it is vital that you are able to form supportive relationships with service users to build trust as well as build relationships with their families. It is also vital that you are able to develop skills you need to understand the elements that make up supportive relationships in order for them to develop effectively. The main core principles of care are important in reducing the risk of abuse. Privacy – ensuring service users have the right to be left alone and undisturbed whenever they wish, and where possible to manage their own affairs. Choice – ensuring service users get the right help and support which enables them to make choices and express preferences. Dignity – understanding the service users’ needs and treating them with respect, valuing each person as an individual. Rights – ensuring all basic human rights are respected and protecting our service users against discrimination. Independence – assisting service users to take measured risk, to make their own decisions and ultimately act for themselves where capacity allows. Inclusion – to enable service users to become valued citizens within the local community. Fulfilment – enabling service users,



References: http://www.health.org.uk/areas-of-work/topics/person-centred-care/person-centred-care/

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