Mobilink Managment Term Paper
Contents
Preface: 3
Executive Summary: 4
History of Organization 5 Orascom Telecom: 5
Introduction: 6
Structure of Main Office Mobilink 7
Mobilink Head Office Introduction: 8
Mission Statement: 9
Vision Statement: 9
Organizing at Mobilink 9
Organizational Hierarchy 9
Functions of departments: 13
Corporate Planning 14
Strategic Planning 14
Centralization 15
Functional specialization 15
Mobilink, a subsidiary of the Orascom Telecom Group is Pakistanss leading cellular service and market leader with an unmatched customer base of over 30 million subscribers. 15
Departmentalization: 15 Staff 16 Technical Department 16 IT department 16 Finance Department 16 Customer Care Department 16 Sales Department 16 Marketing Department 17 Government Affairs 17 Administrative department 17 Security department 17 Human Resources Department 17
HR department of Mobilink 18
At Mobilink they hire people for their positive attitude, customer orientation, effective communication, creativity and drive to excel. Here they believe in providing their employees the space, the comfort and the tools to unleash their potential and a candid voice to speak about their concerns. Their customers can the best judge of how theirr culture and values enable their people to deliver on the promise of business excellence. However, some of the best minds in the industry don't just spend their professional lives only working ; they find in Mobilink a platform where they can also pursue their passions be it sports, outdoors, hobbies, volunteer work.....,the list goes on and still retain their identity as Mobilinkers! They respect each team member's individuality, their uniqueness and diverse backgrounds which is why they gel in together to make a formidable team that delivers. This portal is the gateway to make an important choice: to join the proud team of individuals and make a difference in millions of lives across Pakistan. 18
Preface: 3
Executive Summary: 4
History of Organization 5 Orascom Telecom: 5
Introduction: 6
Structure of Main Office Mobilink 7
Mobilink Head Office Introduction: 8
Mission Statement: 9
Vision Statement: 9
Organizing at Mobilink 9
Organizational Hierarchy 9
Functions of departments: 13
Corporate Planning 14
Strategic Planning 14
Centralization 15
Functional specialization 15
Mobilink, a subsidiary of the Orascom Telecom Group is Pakistanss leading cellular service and market leader with an unmatched customer base of over 30 million subscribers. 15
Departmentalization: 15 Staff 16 Technical Department 16 IT department 16 Finance Department 16 Customer Care Department 16 Sales Department 16 Marketing Department 17 Government Affairs 17 Administrative department 17 Security department 17 Human Resources Department 17
HR department of Mobilink 18
At Mobilink they hire people for their positive attitude, customer orientation, effective communication, creativity and drive to excel. Here they believe in providing their employees the space, the comfort and the tools to unleash their potential and a candid voice to speak about their concerns. Their customers can the best judge of how theirr culture and values enable their people to deliver on the promise of business excellence. However, some of the best minds in the industry don't just spend their professional lives only working ; they find in Mobilink a platform where they can also pursue their passions be it sports, outdoors, hobbies, volunteer work.....,the list goes on and still retain their identity as Mobilinkers! They respect each team member's individuality, their uniqueness and diverse backgrounds which is why they gel in together to make a formidable team that delivers. This portal is the gateway to make an important choice: to join the proud team of individuals and make a difference in millions of lives across Pakistan. 18