Mis Case

Topics: Amazon.com, Amazon Web Services, Amazon Elastic Compute Cloud Pages: 143 (55773 words) Published: May 12, 2013
Management Information Systems Cases

Gerald V. Post

Copyright © 2012 by Gerald V. Post

Management Information Systems Cases ............................................................................. 1 Introduction to Case Studies ................................................................................................. 1 Overview ................................................................................................................................ 1 Amazon.com ........................................................................................................................... 2 Sales and Relationships ..................................................................................................... 2 Digital Content ................................................................................................................... 3 Sales Taxes ......................................................................................................................... 4 Information Technology ..................................................................................................... 4 New Services....................................................................................................................... 6 Financial Performance ....................................................................................................... 7 Case Questions ................................................................................................................... 8 Additional Reading ............................................................................................................. 9 Tennessee Valley Authority (TVA) ...................................................................................... 11 Management and Employees ........................................................................................... 12 TVA in the 1970s .............................................................................................................. 12 TVA in the 1990s .............................................................................................................. 13 TVA Financial Performance ............................................................................................. 14 MIS Activity...................................................................................................................... 15 Centralization ................................................................................................................... 16 A New IS Director and a New Plan ................................................................................. 17 MIS In the Early 2000s .................................................................................................... 17 The Future ........................................................................................................................ 20 Case Questions ................................................................................................................. 21 Additional Reading ........................................................................................................... 22 Greyhound/Laidlaw/FirstGroup .......................................................................................... 25 Discord at Headquarters .................................................................................................. 25 Financial Performance ..................................................................................................... 26 A New Information System .............................................................................................. 27 A First Attempt ................................................................................................................ 27 Rollout............................................................................................................................... 28 We Can’t Quit Now...
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