Management and Leadership

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Management and Leadership
University of Phoenix
Management: Theory, Practice, and Application
MGT 330
Mar 02, 2007

Management and Leadership
Starbucks' leadership team is among the best in the business when it comes to leading Starbucks into the global market. The leadership team is responsible for making sure the management team gets everything needed to complete the tasks set before them. Starbucks is a company with Strong Leadership and Management teams, who want to make Starbucks the most successful coffee shops on the planet. Starbucks' management reviews the applications and selects individuals for an interview. The managers checks references. Starbucks employs a diverse group of individuals around the world. They recruit new partners and promote the existing partners. Starbucks looks for team players that are passionate about Starbucks, self-motivated, and adaptable. The Managers are in charge of the training process and how the partners will perform. Managers should follow up with all the learning coaches to be sure they are teaching the accurate material and showing ways to increase speed of service. The managers at Starbucks offer a program. From a business ethics side Starbucks management is a leader when ethics and diversity come into the picture. With stores located worldwide Starbucks managers have to learn different culture and hoe to deal with employees in those cultures. Howard Shultz wrote the Standards of Business Conduct. Mr. Shultz explains why the company uses the standards and why setting standards on how the company runs is important not only the company, but why the standards are important to running a successful business. He continues to say how Starbucks values feedback about how the company is performing and concerns if anyone has any. Starbucks also supports having a happy, safe and fun workplace for the employees, to ensure everyone's happiness. (Howard Schultz)

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