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Tutorial Rules and Regulations

Attendance & Punctuality – Attendance and getting to class on time are expected. Students who are regularly late or absent tend to perform poorly in this course.

Contribution to the Class - Students are expected to contribute to the class by:-

1. Attending class and being in class on time;
2. Being prepared for class;
3. Being familiar with the concepts and issues covered in the lecture; 4. Asking questions, especially if something is unclear;
5. Participating in class discussion and exercises;
6. Performing their share of work on group exercises and assignments; and 7. Behaving in a reasonable manner.

TUTORIAL 1 (Week 1)

Topic 1: The Introduction of Management

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Essay Questions:

1. Define management and describe two important ideas expressed in the definition.

2. Explain the difference between efficiency and effectiveness and their importance for organizational performance.

3. Describe the skills necessary for performing a manager's job and briefly discuss the relationship between management skills and management level.

4. Describe the three categories of managerial roles and explain how do they differ. How do small business managers emphasize different management roles in comparison to larger business managers?

Group Activity:

Work in a group of 4 – 5 to perform the following activities:

1. Using your college as the example, discuss the three levels of management that can be found in your college and identify the 10 managerial roles these managers are playing.

2. Using your preparation for group assignment in previous semester as reference, explain the 4 management functions and the activity involved in the preparation.

TUTORIAL 2 (Week 1)

Topic 2: The Evolution of Management
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True/False Questions:

1. One of the criticisms of scientific management is it did not acknowledge variance among individuals.

2. The humanistic perspective contains three subfields: scientific management, bureaucratic organizations, and administrative principles.

3. Frederick W. Taylor developed Scientific Management and emphasized the fourteen principles of management that should guide managerial behavior.

4. Administrative acts and decisions recorded in writing is one of the six characteristics of the ideal bureaucracy.

5. The Hawthorne studies led to the early conclusion that positive human relations can lead to significantly higher performance.

6. According to Douglas McGregor, Theory X and Theory Y provide two opposing views of workers, where Theory X recognizes that workers enjoy achievement and responsibility, while Theory Y recognizes that workers will avoid work whenever possible.

Essay Questions:

7. Describe briefly on Frederick W. Taylor’s scientific management. What are the advantages and disadvantages of his theory?

8. State the characteristics of a bureaucratic organization as proposed by Max Weber. Discuss briefly the advantages and drawbacks of bureaucracy.

9. Briefly describe what happened in the Hawthorne Studies and explain the results and conclusions of these studies.

TUTORIAL 3 (Week 2)

Topic 2: The Evolution of Management
_______________________________________________________________________

Fill-in-the-blanks

1. ____________________ is considered the "father of scientific management."

2. According to Fayol, similar activities in an organization should be grouped together under one manager. This administrative principle is known as ____________________.

3. A...
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