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Project Manager’s Guide

ISO 9001:2008 Implementation
© 2008 The 9000 Store www.the9000store.com Page 1 of 10

Table of Contents

Introduction .......................................................................................... 3 Project Plan.......................................................................................... 4 Scheduling and Conducting the Gap Analysis .................................... 6 The Planning Meetings ........................................................................ 8 Holding Task Group Team Meetings................................................... 9 Project Plan Template .........................................................Appendix A Planning Meeting Agenda and Handout..............................Appendix B Task Group Meeting Agenda and Handout........................ Appendix C

© 2008 The 9000 Store www.the9000store.com Page 2 of 10

Introduction
This project manager’s guide is designed to help you plan and manage your ISO 9001:2008 Project using The 9000 Store Documented Quality System. (All items in blue text are available at www.The9000Store.com) The Documented Quality System includes a Quality Manual, Procedures and Forms for an ISO 9001:2008 Quality Management System. If you purchased the Complete Documentation and Training Package you also received the Online Training Session, Training Materials Package and Gap Analysis. All of the documents in the Documented Quality System are in Microsoft Word or Excel, and are very easy to edit. You will make this system your own by reviewing and editing the procedures, manual and forms. You will also be making changes to your existing processes so you meet the requirements of the ISO 9001:2008 Standard. This project plan will help you manage these changes. The basic steps we recommend are: 1. 2. 3. 4. The Project Manager completes the Online Training Session. The Project Manager prepares a Project Plan. Management and the Project Manager identify an ISO 9001 Steering Team. The Project Manager and others conduct a Gap Analysis with the Gap Analysis Checklist. 5. The ISO 9001 Steering Team assign responsibilities for customizing each procedure to a team or individual. 6. Document measurable for each process. 7. Team leaders hold team meetings to revise processes and procedures based on the results of the Gap Analysis and the prepared Procedures. 8. The Project Manager trains employees on ISO 9001:2008 using the Training Materials Package. 9. The ISO 9001 Steering Team reviews the procedures as they are completed. 10. The Project Manager trains internal auditors using the Internal Auditor Training Materials Package available at www.The9000Store.com 11. The system is used for several months while records are collected and improvements are made. 12. The Registrar comes to audit.

© 2008 The 9000 Store www.the9000store.com Page 3 of 10

This guide outlines these steps in more detail, and provides forms and templates to help you. This is a recommended plan, and you may change it to suit your organization.

Project Plan
A. Determine the project goals (Use the Project Plan Template in Appendix A) In order to start planning, you will need to determine what your goals are for the project. Answer these questions: 1. When will you start your project? Consider the start of your project as the date of the Gap Analysis. When will you be ready to conduct the Gap Analysis? Recommended steps to be completed before conducting the Gap Analysis: a. Identify one or more people to conduct the Gap Analysis; it is helpful if they have some quality system experience or audit experience. b. Print the Gap Analysis Checklist. c. Schedule the Gap Analysis, and communicate to all employees what is being done, and why. You will want to be able to make the employees comfortable with answering your auditor’s questions. (The auditor is the person conducting the gap analysis. It may be an audit team or one individual)

2. When does your...
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