BUS508 – Contemporary Business
Internet Technology, Marketing, and Security
Submitted to : Anne Nelson
Prepared by : Dunella Patel
Date : 12/1/2012
Social Media Marketing:
The use of internet and social networking in the workplace has grown substantially over the last few decades. Because of this, individuals are now using the internet in various ways. Technologies such as social networking sites, blog sites and other innovations give individuals a chance to interact with one another (Apigian, Ragu-Nathan, Ragu-Nathan, & Kunnathur, 2005). Social media marketing is the process of marketing through the methodical use of technical concepts and techniques to
achieve specific goals for a company. This is a form of internet marketing which used to achieve branding and marketing communication goals by participating in various media networks (Major, Pennisi, & Riese, 2010). There has been a steady incline in the use of internet and social networking in places of work over the past decade because of the web-based technologies that are being used for work and work related activities. Although social media is a relatively new trend, it is becoming a very important part of any business’s marketing and client base development platform. What could once be accomplished by a traditional website now needs to be supplemented by a vigorous and responsive utilization of the tools social media offers (Bosari, 2012). Due to the increased use of internet technology, a business cannot survive without the support of social media. Social media marketing increases the exposure and traffic of a business, and the businesses use this as a tool to gain marketplace intelligence, to generate leads and to develop loyal followers (Stelzner, 2012). Some of the important reasons why social media marketing has become exceedingly important to businesses of all sizes are: * Today’s consumers are more tech savvy and have started taking time to research online before making a purchase. With the presence of social media, the business can engage with the clients and reassure them about the product and as well as the company, thus giving the business a chance to reach out and actually connect with their audience, and making the product more real and reliable. * The social media sites also act as platform for a virtual social life, and having a presence there is a smart business move, especially for small businesses. This shows that it is smart to take the business to the target audience where they will come across one’s brand and product. * When many different people on a social media refer to a company’s content, then the articles related to the company, the search engines pay attention to this and in turn use this factor to provide better search engine placement for the content in your website (Stelzner, 2012). * Social media also provides the kind of transparency needed for a business. When someone likes the website, product or services provided by the company, everyone in the person’s social circle can see it, thus helping in creating a higher brand exposure. Advantages & Disadvantages of Social Media Marketing:
The use of internet in day to day life and the number of people using internet everyday has changed the way many businesses think about advertising. Many of the businesses direct customers towards their social network pages than their own websites. There are definitely many advantages to this, but at the same time, there are a few drawbacks as well (Hoffman, 2010).
Advantages to businesses through social media are:
* The biggest advantage is that the businesses can connect with networks that are full of potential customers that they may otherwise never come across through traditional marketing methods. * Social media networks are the best platform for word of mouth marketing, the most effective way increase one’s sales. These sites also allow the customers to voluntarily promote the services and products...
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