Information Technology Training and Employment

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Nonat 1

James Anthony T. Nonat
Ms. Lani Fe F. Advincula
COMM101
12 March 2013
Information Technology Training and Employment:
Information technology (also referred to as IT) is the application of computers and telecommunications equipment to store, retrieve, transmit and manipulate data, often in the context of a business or other enterprise. The term is commonly used as a synonym for computers and computer networks, but it also encompasses other information distribution technologies such as television and telephones. Several industries are associated with information technology, such as computer, software, electronics, semiconductors, internet, telecom equipment, e-commerce and computer services. In the business context, the Information Technology Association of America has defined information technology (IT) as the study, design, development, application, implementation, support or management of computer-based information systems. The business value of information technology is to automate business processes, provide information for decision making, connect business with their customers, and provide productivity tools to increase efficiency. In an academic context, the Association for Computing Machinery defines it as undergraduate degree programs that prepare Nonat 2

Students to meet the computer technology needs of business, government, healthcare, schools, and other kinds of organizations.... IT specialists assume responsibility for selecting hardware and software products appropriate for an organization, integrating those products with organizational needs and infrastructure, and installing, customizing, and maintaining those applications for the organization’s computer users. Examples of these responsibilities include the installation of networks; network administration and security; the design of web pages; the development of multimedia resources; the installation of communication components; the oversight of email systems; and the planning and management of the technology lifecycle by which an organization’s technology is maintained, upgraded, and replaced. (Greentech, 2009) The ability to keep up with the competition in regards to information technology training is vital to a company's survival. Slow business operations, inadequate trained employees, and dissatisfied customers can be the consequences of outdated information management systems. The Organization

* The goal of information technology training is to empower an organization to effectively manage information storage, retrieval and flow. Each year, more advanced technology systems are developed. Computers, software and networks have to be updated to not fall behind the competition. The technology department must constantly be aware of these changes. (Margaret Y. Chu, 2004) Nonat 3

The Employees
* The quality of information technology training will also have a significant impact on a company's employees. Old ways of managing information can result in exhaustive attempts to transmit information among departments or provide data to outside business partners. Outdated computer and word processing systems can increase the amount of time it takes to produce needed outputs. As a result, the company cannot function smoothly. (Margaret Y. Chu, 2004) The Customers

* Customer satisfaction also depends on the quality of a company's information technology training. Customers want fast and accurate information when requested. If the competition down the street has the capability to deliver important information with more speed, a client could be persuaded to change her allegiance. Skills and Training (Sue Spielman, Liz Winfeld)

* Effective information technology training can involve a set of timely in-house workshops or company-funded enrollment in a school or university. Employees are trained in the most effective information technology skills, including: Project management

Business intelligence
Operating systems
Word processing...
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