Information Technology

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REPORT ON ATTACHMENT AT KENYA POWER AND LIGHTING COMPANY FOR THE PERIOD SEPTEMBER TO NOVEMBER 2009

NAME OF STUDENT: LESIAMITO DUNCAN SAIDIMU
REGISTRATION NO: MAC-1-295-2/2007
NAME OF LECTURER: MR. RONALD WANYONYI

Report submitted to the department of Computer information systems in particular fulfillment of the requirement for the bachelors of Science degree in computer information systems.

SUBMISSION DATE: 9th December 2009

DECLARATION:
I declare that this is my original work and has not been presented anywhere else to the best of my knowledge.

Name……………………………………..….Signature……………….Date…………………

CONFIRMATION BY THE SUPERVISOR
I confirm work has not been presented anywhere else to the best of my knowledge.

Name…………………………………………..Signature…………………Date………….

Dedication
I dedicate this report to my family and colleagues both in attachment and school who have been very supportive throughout the period I have been on my attachment.

Acknowledgements
I would wish to appreciate the greatly indebted support from the KPLC IT&T staff. They offered a warm reception of orientation in all operation and greatly dedicated their precious effort guiding me throughout my attachment period. I also thank my supervisor Mr. Wanyonyi for guiding and assisting during the attachment period and in writing this report. I thank the Almighty father for the wonderful opportunity and strength during this period.

Abstract
This is report on my internship that I undertook in Kenya Power and Lighting Co. Ltd Central Rift region IT &T department for the period September-November 2009. It entails the activities and duties assigned to me during this period they involved printer fault diagnosis and repair, software installation and configuration, preventive maintenance, taking of inventory and hardware repair and replacement. It also came across different software, hardware and Information Systems that I used, repaired, installed or configured; these included Ics, Dcs, Tms among others. The attachment was about implementing the theoretical skills gained in the class practically as well as developing a room for further research and exchange of ideas. I got to interact with many people who helped me educationally, emotionally and socially I company should decentralize some of administration support activities to the branch offices in order to reduce delays the delivery of services.

Table of content
Acknowledgements…………………………………………………………………. Abstract.………………… ……………………………………………………….… Table of content.……………………. ………………………………..………….… Dedication…………….……………………………………………………………. List of Symbols and Their Respective Meanings.………………………..……….…

CHAPTER ONE
Introduction.…………… …………………………………………………..… Location.… ….……………………………………….………….….……... Information Technology.………………………………….…….……..…...… Telecommunication…….…………………………..……………………...…. Kenya Power and Lighting Ltd Vision Statement………………..….……..… Kenya Power and Lighting Ltd Mission statement………..…..………..…..… KPLC core values.….………………………………………….…..….…...… KPLC Internal Motto.…………………………………………..……..…..… KPLC External Motto.…………………………………..……..…….…..……. KPLC’S ROLE….…………………………………………..……….……… Organization Details.…………………….………..………………….…..…… Transmission and distribution…………………………………….………..… Demand/supply of electricity:………………..….……….…………….……… Organizational Structure Central Rift (Nakuru).……………………………… IT & T Policy Document.……………………… ……..……………………… Introduction…………………………………………………………..……… Objectives of IT &T………………………………………………………..… Vision of IT & T Division…………………………………….…….……..… Definition of IT & T Policy..…………………………………………………

CHAPTER TWO
Duties /Activities.…………………………………………………………. Information Technology Department.…………………………………… Data Network..………………………………….…………………………… Duties…………………………………………………………………….. Software…………………………………………………………………… Hardware…………………………………………………………………. Information...
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