INF 220 Week 1 Assignment UPS And The Utility Of Information Systems
UPS and the Utility of Information Systems
Kevin Chambers
INF: 220 IS Principles
Instructor Margarita Rovira
May 5, 2013
UPS and the Utility of Information Systems
UPS depends on using information systems technology to make its business stay together and customer updated and understand what is going on with their packages. By using the information system technology that drives the company’s success in the United States. (Laudon, 2009) It uses different forms of information technologies including bar code scanning systems, wireless networks, large mainframe computers, handheld computers, the Internet, and many different pieces of soft- ware for tracking packages, calculating fees, maintaining customer accounts, and managing logistics. UPS out does there competition by having low rates and the best service, which is one reason they have been kept in business this long. UPS has used this to become the largest ground & air drop off company. The services UPS have include supply-chain design and management, freight forwarding, customs brokerage, mail services, multimodal transportation, and financial services, in addition to logistics services the main product of UPS is a service package delivery.
UPS has a device called DIAD better known as Delivery Information Acquisition Device. The driver hands the device to the customer to get their signature. Once the signature has been done the information that is collected is transmitted back to the UPS. They use this device so that the company can easily access proof of delivery to customers no matter where in the world the delivery is being made. UPS’s system transmits data about each day shipments whether it is hours or days before the items reaches customs.
Once a customer has shipped or had something shipped they can easily access the UPS web site too track their packages, check delivery routes, determine shipping rates, determine time in motion, print labels, and schedule a pickup.
The profit margins
Kevin Chambers
INF: 220 IS Principles
Instructor Margarita Rovira
May 5, 2013
UPS and the Utility of Information Systems
UPS depends on using information systems technology to make its business stay together and customer updated and understand what is going on with their packages. By using the information system technology that drives the company’s success in the United States. (Laudon, 2009) It uses different forms of information technologies including bar code scanning systems, wireless networks, large mainframe computers, handheld computers, the Internet, and many different pieces of soft- ware for tracking packages, calculating fees, maintaining customer accounts, and managing logistics. UPS out does there competition by having low rates and the best service, which is one reason they have been kept in business this long. UPS has used this to become the largest ground & air drop off company. The services UPS have include supply-chain design and management, freight forwarding, customs brokerage, mail services, multimodal transportation, and financial services, in addition to logistics services the main product of UPS is a service package delivery.
UPS has a device called DIAD better known as Delivery Information Acquisition Device. The driver hands the device to the customer to get their signature. Once the signature has been done the information that is collected is transmitted back to the UPS. They use this device so that the company can easily access proof of delivery to customers no matter where in the world the delivery is being made. UPS’s system transmits data about each day shipments whether it is hours or days before the items reaches customs.
Once a customer has shipped or had something shipped they can easily access the UPS web site too track their packages, check delivery routes, determine shipping rates, determine time in motion, print labels, and schedule a pickup.
The profit margins
References: Laudon, K., Laudon, J. (2009). Essentials of management information systems (8th ed.). Upper Saddle River, NJ: Pearson Prentice UPS Video http://wps.prenhall.com/bp_laudon_essmis_8/86/22114/5661424.cw/content/index.html