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Aircraft Engineering and Aerospace Technology
Emerald Article: Strategic knowledge management in aerospace industries: a case study Mostafa Jafari, Jalal Rezaeenour, Peyman Akhavan, Mehdi N. Fesharaki

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To cite this document: Mostafa Jafari, Jalal Rezaeenour, Peyman Akhavan, Mehdi N. Fesharaki, (2010),"Strategic knowledge management in aerospace industries: a case study", Aircraft Engineering and Aerospace Technology, Vol. 82 Iss: 1 pp. 60 - 74 Permanent link to this document: http://dx.doi.org/10.1108/00022661011028128 Downloaded on: 05-02-2013 References: This document contains references to 54 other documents Citations: This document has been cited by 2 other documents To copy this document: permissions@emeraldinsight.com This document has been downloaded 3987 times since 2010. *

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Mostafa Jafari, Jalal Rezaeenour, Peyman Akhavan, Mehdi N. Fesharaki, (2010),"Strategic knowledge management in aerospace industries: a case study", Aircraft Engineering and Aerospace Technology, Vol. 82 Iss: 1 pp. 60 - 74 http://dx.doi.org/10.1108/00022661011028128 Mostafa Jafari, Jalal Rezaeenour, Peyman Akhavan, Mehdi N. Fesharaki, (2010),"Strategic knowledge management in aerospace industries: a case study", Aircraft Engineering and Aerospace Technology, Vol. 82 Iss: 1 pp. 60 - 74 http://dx.doi.org/10.1108/00022661011028128 Mostafa Jafari, Jalal Rezaeenour, Peyman Akhavan, Mehdi N. Fesharaki, (2010),"Strategic knowledge management in aerospace industries: a case study", Aircraft Engineering and Aerospace Technology, Vol. 82 Iss: 1 pp. 60 - 74 http://dx.doi.org/10.1108/00022661011028128

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Strategic knowledge management in aerospace industries: a case study Mostafa Jafari, Jalal Rezaeenour, Peyman Akhavan and Mehdi N. Fesharaki Department of Industrial Engineering, Iran University of Science and Technology, Tehran, Iran Abstract Purpose – The objective of this paper is to develop a model for planning and establishment of knowledge management (KM) strategy in one of the Iranian Sub-stream Aerospace Industries Organization to improve company’s performance. Design/methodology/approach – This research tries to use multi-method approach by integrating balanced score card, which is a renowned strategic management approach, and Nonaka and colleagues’ knowledge creation process (socialization, externalization, combination, and internalization model), which is a well-known knowledge creation and conversion model, being adopted as the foundations of strategic knowledge management model (SKMM). Findings – The analytical approach identifies eight issues as critical success factors of the knowledge strategy map in this case study. The overall results from the case study are positive as well, thus reflecting the appropriateness of the suggested SKMM model. Research limitations/implications – SKMM can be used to help forward the plan, establishment and evaluation of...
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