Impact of Grievance on Employees Efficiency

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  • Topic: Coir, Coconut, Kerala
  • Pages : 36 (8401 words )
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  • Published : April 14, 2013
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CHAPTER I
INTRODUCTION

Human Resource Management (HRM) is a management function that helps manager’s recruit, select, train and develops members for an organization. Human Resource Management encompasses those activities designed to provide for and co-ordinate the human resources of an organization. Human Resource Management is concerned with the peoples dimension in the organization.

In an organization where individuals and group work together to meet a common objective differences of opinion might occur sometimes certain inconvenience may arise. These things lead to complaints. Complaints are not promptly attended to, it leads to dissatisfaction. Dissatisfaction also occurs. When certain expectations, real or perceived, are not met in the job. Dissatisfaction is the cause of grievance complaints can be against a supervisor, about a machine, against the working environment, against workload etc....Grievance produce unhappiness, frustration, discontent, inefficiency and low productivity. The grievance is highly poisonous to both the company and its employees. The project entitled ‘impact of grievance on employees efficiency with special reference to Kerala Balers Pvt Ltd, Alleppey.

Objectives
* To identify the impact of grievances on employee efficiency. * To identify the various problems that arises in the organization due to grievances. * To identify the various methods that can be adopted to control grievances.

Significance
Grievance is something which affects both the organization and its employees. Here the study is conducted to identify the impact of grievance on employee efficiency. It also helps to identify the various factors that influence the human employee behaviour. Grievance of employees is one of the important factors which determine the work efficiency. The study mainly concentrates on the impact of grievances on employee efficiency and it also identified the various methods that can be adopted to manage workplace. Scope

The scope of the study is to identify how grievance affects the performance of the employees in the organization. This study will help to find out the various methods that can be used to reduce grievance and through create workplace good. To verify factors causes grievances among employees. Identify that, whether the employees are satisfied and the employees can solve problems by themselves.

Research methodology
The research methodology is the conceptual structure within which research is conducted. It constituted the blue print for the collection of data Primary data
Primary data are collected for the first time and thus happen to be original in character. The major primary data sources are:
* Data through personal discussion
* Data through interview with managers and executives
* Data through questionnaire
* Data through schedule
Secondary data
Secondary data are those which have already collected by someone else and which have already been passed through statistical process. The major secondary data are:
* Company magazine
* Reports
* brochures
* website
*
Sampling
Sampling is the process of selecting certain number of items from the given population. For this project study the researcher has selected convenience sampling because the study can be conducted as per the convenience of the researcher as well as the employees. Sample size

The total numbers of employees in Kerala balers is 200 and for the purpose of this study the researcher select 30 samples. Tool
The mathematical tool used in the study is simple percentage analysis. For the graphical representation, bar diagram is used. Limitations
* The study was conducted with only 30 samples out of 200 employees working in the organization. * Confidential nature...
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