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Grievance Handling Mechanism at Ril, Allahabad

Topics: Reliance Industries, Dhirubhai Ambani, Mukesh Ambani Pages: 80 (21564 words) Published: February 11, 2013
Evaluation of Grievance Handling Mechanism
At Reliance Industries Limited Manufacturing Division - Allahabad.

IMPACT
Evaluation of Grievance Handling Mechanism
At Reliance Industries Limited Manufacturing Division - Allahabad.

IMPACT
Summer Training Project Report
On

Summer Training Project Report
On

●●●●●●●●●●●●●●●●●●●●●●●● ●●●●●●●●●●●●●●●●●●●●●●●● SEPTEMBER, 2012

This project focuses on Evaluation of Grievance Handling Mechanism at RIL manufacturing division-Allahabad. Grievance is any kind of dissatisfaction with regard to pay, promotion, suspension, working condition etc. The primary objective of the study is to find the effectiveness of grievance handling mechanism being followed. The sample size is 100 and the population size is 600. The tools used for the study are Percentage method, Correlation, Weighted average mean and Chi-Square test. The study infers that most of employees are satisfied with the mechanism being followed.

SEPTEMBER, 2012

This project focuses on Evaluation of Grievance Handling Mechanism at RIL manufacturing division-Allahabad. Grievance is any kind of dissatisfaction with regard to pay, promotion, suspension, working condition etc. The primary objective of the study is to find the effectiveness of grievance handling mechanism being followed. The sample size is 100 and the population size is 600. The tools used for the study are Percentage method, Correlation, Weighted average mean and Chi-Square test. The study infers that most of employees are satisfied with the mechanism being followed.

UNITED INSTITUTE OF MANAGEMENT
Department of Master of Business Administration

BONAFIDE CERTIFICATE

This is to certify that this project report entitled “Evaluation of Grievance Handling Mechanism at RIL-Allahabad Manufacturing Division” submitted to Department of Master of Business Administration, United Institute of Management, Allahabad, is a bonafide record of work done by SHAGUFTA WAHEED under my supervision from 20-06-12 to 08-08-12.

Signature of the H.O.D.Signature of the Guide
Mr. Vikas MehrotraDr. Rahul Rajan
Head of Department.Lecturer.
M.B.A. Department.M.B.A. Department.

Submitted to the project and viva Examination for this project was held on

Internal Examiner External Examiner

Place :
Date :

Allahabad Manufacturing Division

CERTIFICATE

8th August, 2012 BONAFIDE CERTIFICATE
Certified that this project report titled “
A STUDY ON EFFECTIVENESS OFGRIEVANCE REDRESSAL PROCEDURE WITH RESPECT TO RANEENGINE VALVE LTD, PLANT3, PONNERI, RANE GROUP ” is the bonafidework of Ms. NITHYA. D (Registration Number: 11409631028) who carried out theresearch under my supervision. Certified further, that to the best of my knowledge thework reported herein does not form part of any other project report or dissertation onthe basis of which a degree or award was conferred on an earlier occasion on this or any other candidate. Signature of the Guide Signature of the HODMr. G.B.SURESH Mrs. P.RajalakshmiLecturer Head of the Department BONAFIDE CERTIFICATE

Certified that this project report titled “
A STUDY ON EFFECTIVENESS OFGRIEVANCE REDRESSAL PROCEDURE WITH RESPECT TO RANEENGINE VALVE LTD, PLANT3, PONNERI, RANE GROUP ” is the bonafidework of Ms. NITHYA. D (Registration Number: 11409631028) who carried out theresearch under my supervision. Certified further, that to the best of my knowledge thework reported herein does not form part of any other project report or dissertation onthe basis of which a degree or award was conferred on an earlier occasion on this or any other candidate. Signature of the Guide Signature of the HODMr. G.B.SURESH Mrs. P.RajalakshmiLecturer Head of the Department

This is to certify that Ms. Shagufta Waheed has undergone Summer Training at our organization effective from 20.06.2012 to 08.08.2012. She has completed the project assigned to her...
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