Responsibility of Human Service Workers
January 3, 2013
Dr. Jacqueline Mangieri, PhD
Responsibility of the Human Service Workers
While there is no argument for lazy, incompetent, uncaring persons that are doing a job just for a paycheck when individuals are depending on you for services; it is the Human Service Workers responsibility to provide the needed resources to clients, not excuses. The Human Service Worker has the responsibility to protect the individual and civil rights of the client that he or she serves. Included in those duties are ensuring that clients are directed to appropriate human resource agencies, assisting clients and families with mental and physical issues, providing referrals for services for the aging and elderly like meals on wheels, transportation to medical appointments, and adult day-care programs, housing assistance, and with the economic downfall and increasing unemployment, there are more cases of drug, alcohol and child abuse. The US Bureau of Labor Statistics projects that positions in healthcare, and social assistance, professional and business will represent more than half of the 20.5 million new jobs it expects to be created by 2020 (Moeller 2012)2. A well trained Human Service Worker should be well resourced, ethical, empathetic, possess excellent communication skills, especially listening, and non-judgmental. The focus should be on fairness and justice for all, equal rights no matter what the situation. Passed into law was the American Disabilities Act, enacted by President George W. Bush on July 26, 1990; it ensured that the rights of the disables were protected.
The American Disabilities Act (1990) provided civil rights protection for persons with mental and physical disabilities. The Act defined disability as any “mental or physical impairment” that substantially limits one or more of the major life activities or that will last more than twelve months or result in death.
A major life event...
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