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Human Resource Management: Gaining a Competitive Advantage

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Human Resource Management: Gaining a Competitive Advantage
8/28/2012

Human Resource Management: Gaining a Competitive Advantage
Chapter 01 Human Resource Management: Gaining a Competitive Advantage

Learning Objectives
After reading this chapter, you should be able to:

 Discuss the roles and activities of a company's human resource management function. page 5

 Discuss the implications of the economy, the makeup of the labor force, and ethics for company sustainability. page 15

 Discuss how human resource management affects a company's balanced scorecard. page 28

 Discuss what companies should do to compete in the global marketplace. page 44
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Learning Objectives
After reading this chapter, you should be able to:

 Identify how new technology, such as social networking, is influencing human resource management. page 48

 Discuss human resource management practices that support high-performance work systems. page 50

 Provide a brief description of human resource management practices. page 56

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Strategic HRM

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Responsibilities of HR Departments
1. Employment and Recruiting 2. Training and Development 3. Compensation 4. Benefits 5. Employee Services 6. Employee and Community Relations 7. Personnel Records 8. Health and Safety 9. Strategic Planning
1-5

Responsibilities of HR Departments
 One employee dedicated to handle HR related matters is usually necessary in a company of ____ employees. A. 10-25 B. 25-50 C. 75-100 D. Above 200

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HR as a Business with 3 Product Lines
Business Partner Services Strategic Partner

Human Resources

1-7

Strategic Role of the HRM Function
Time spent on administrative tasks is decreasing. HR roles as a strategic business partner, change agent and employee advocate are increasing.

HR is challenged to shift focus from current

operations to future strategies and prepare non-HR managers to develop and implement HR practices.

This shift presents two challenges: 

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