Before answer this question, we should discuss about job analysis. Job analysis is the systematic process of determine skills, duties and knowledge required to performing jobs in organization. One of the purposes job analysis is to answer what qualifications are need to perform the jobs
Back to our question, owner of Tangerine Center Sdn Bhd want to upgrade their business service. She want to offer more service such as spa, beauty consultant, skin therapist and medical esthetics.
Based on new job descriptions and job specifications, beauty therapist should have minimum education requirement.
2. What is your opinion of Jenny’s effort to upgrade the people in the organization?.
Jenny’s effort to upgrade the people in organization is good for her business. Maybe after upgrade her staff, her business can get more income. She should consider human resource management function before proceed with upgrading plan.
She should ensure always has proper number of staff with appropriate skill, qualified and suitable number of staff. She also should have good job analysis to ensure his mission will accomplish.
ii. Human Resource Development
Training is important part in staff development. She should give more training to her staff in order to improve their skill. Her staffs have basic knowledge and skill as beautician. Enhancement program will improve their ability and soft skill knowledge.
Another important part in human resource development is organization development. She should make her business more effective. Improve in tool and equipment will make her business more competitive.
When she upgrade her staff qualification, she should pay higher than staff with basic qualification. Total staff cost will increase and she should have proper plan to increase revenue.