How to Motivate People for Being Successful

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Motivation and Work
-Investigation and Analysis of Motivation Factors at Work

Maren Bassy

Avdelning, Institution Division, Department

Datum Date 2002-01-18

Ekonomiska Institutionen 581 83 LINKÖPING
Språk Language Svenska/Swedish X Engelska/English Rapporttyp Report category Licentiatavhandling Examensarbete C-uppsats X D-uppsats Övrig rapport ____ ISBN ISRN Företagsekonomi 2002/9 Serietitel och serienummer Title of series, numbering ISSN

URL för elektronisk version http://www.ep.liu.se/exjobb/eki/2002/fek/009/ Titel Title Författare Author Motivation and Work -Investigation and Analysis of Motivation Factors at Work

Maren Bassy

Sammanfattning Abstract Background: Employees acting towards company goals and having a strong desire to remain in the organisation are very important for the success of a company. In order to generate such organisational commitment of the employees, the knowledge about what motivates and satisfies them is essential. Purpose: The purpose of this thesis is to investigate and analyse the factors which motivate employees, under consideration of individual characteristics. Limitation: Age, gender, marital status, work area, position and the years a person has been working in the company represent the individual characteristics examined in this study. Realisation: Literature research as well as a practical survey consisting of mail questionnaires and personal interviews were carried out in order to best serve the purpose of this thesis. Results: Skills, task identity, task significance, autonomy, feedback, environment, job security, and compensation are important factors for the motivation of employees. Taking into consideration the extent to which these factors are present at work and the employees' satisfaction with this state, differences regarding all examined individual characteristics are recognisable. Moreover, the investigation of the importance attributed to these factors by the employees revealed no differences with regard to the individual characteristics, except for the years an employee has been working in the company. In addition, several factors, which may cause a higher motivation and job satisfaction in the selected company, have been identified in terms of the individual characteristics. Thereby, for all employees, the feedback represents the factor with the highest motivation potential. Nyckelord Keyword Jörgen Ljung, motivation, work, organisational commitment, job satisfaction, production company

Acknowledgement
Many people have been involved in the process of accomplishing this thesis. First of all, I would like to express my gratitude to my supervisor Jörgen Ljung for his support and contribution to my thesis. Furthermore, I would like to thank the company for giving me the possibility to carry out this study. Special thanks to Ulla and Karin, my contact persons at the company who supported me in carrying out the survey. Moreover, I would like to give thanks to all questionnaire respondents and interviewees for their co-operation and for all the information they provided me with.

Maren Bassy Linköping, 2002-01-08

Table of Contents
1. INTRODUCTION............................................................................. 1 1.1 Background ............................................................................................................... 1 1.2. Problem..................................................................................................................... 3 1.3. Purpose ..................................................................................................................... 4 1.4 Limitations ................................................................................................................. 5 1.5 The selected company ............................................................................................... 5

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