How It Can Go Wrong – Key Lessons to Learn from Is/It Strategy Implementation

Only available on StudyMode
  • Download(s) : 278
  • Published : March 28, 2010
Open Document
Text Preview
How it can go wrong - key lessons to learn from IS/IT Strategy implementation Table of Contents

Introduction..................................................................................................................... 3 The implementation process ............................................................................................ 4 1. 2. 3. Begin with a feasible IS /IT strategy which aligned with the business strategy ......... 4 Organisational fit ..................................................................................................... 4 Employ a Change Management process to deal with resultant organisational issues ....................................................................................................................... 5 4. 5. Employ feedback and review ................................................................................... 5 Employ an implementation framework stipulating process standards when deploying an IS/ IT strategy ..................................................................................... 5 6. 7. 8. 9. Consider and address technical issues ...................................................................... 6 Employ effective communication among stakeholders ............................................. 6 Allocation of the necessary resources and competencies .......................................... 6 Adopt good project management and leadership practices, and solicit multiple level organisational commitment.............................................................................. 7 10. Employ adequate training after software is completed.............................................. 7 Conclusion ...................................................................................................................... 8 Bibliography ................................................................................................................... 9 Appendix 1 Case Studies ................................................................................................13 Appendix 2.......................................................................Error! Bookmark not defined.

1

How it can go wrong - key lessons to learn from IS/IT Strategy implementation

How it can go wrong – key lessons to learn from IS/IT Strategy implementation

2

How it can go wrong - key lessons to learn from IS/IT Strategy implementation Introduction The history of IS/IT project development and implementation is not encouraging but on analysis key lessons may be gleaned from previous failures. In contemporary organisations an IS/IT Strategy is critical to achieving business goals, and successful strategy implementation is a crucial stage. Strategy implementation brings a range of technical and organisational decisions which must be considered before an IS/IT strategy is deployed, and it is imperative that these issues are resolved in order to achieve the desired results and reap benefits. Definitions Failure is defined as an unrealised strategy which is cancelled at the development or implementation stage. A challenged project is one that is not completed within budget, timeframe, is deficient in functionality or features stipulated by the requirement specification or any combination of the above, where all promised benefits are not realised. Success refers to qualities, of the systems itself, example timeliness, accuracy and reliability of output (Fitzgerald and Russo 2005). The Case Studies used: L-Capital, NSW, P.Net, C.Tel, Alpha NZ and LAS.

3

How it can go wrong - key lessons to learn from IS/IT Strategy implementation The implementation process Johnson and Scholes (2002) describe the implementation process as taking an intended strategy through stages while managing internally changing constraints, external forces and environmental enablers resulting in an emergent strategy (Ward and Peppard 2003). Johnson and Scholes (1993) also state that...
tracking img