SUMMERE TRAINING PROJECT
PUNJAB NATIONAL BANK
Submitted to: Dr. B.R. Ambedkar University, Agra
In the partial fulfillment of the requirement for the degree Of
Master of Business Administration
(Banking and Investment)
Under the guidance of:Submitted by:
Mr. R.K. VermaPrashant Srivastava
(Chief Manager)M.B.A. (B.I.) – IIIrdSemester
Roll No. – 17
SETH PADAM CHAND JAIN INSTITUTE OF COMMERCE
BUSINESS MANAGEMENT & ECONOMICS
This report bears the imprint of many persons, who have helped me in numerous ways in writing this report. It gives me great pleasure in presenting this report to the Dr. B.R. Ambedkar University, Agra via Seth Padam Chand Jain Institute of Commerce Business Management & Economics. I would like to take this opportunity to extend my heartful gratitude to all those who helped me in presenting this report. Their contribution no matter big or small has contributed immensely towards completion of this report. I fall short of words to express my gratitude to all the respondents who gives me their valuable time and unbiased responses for my questionnaire of this project report. I acknowledge my deep sense of gratitude to MR. R.K. Verma (Chief Manager) for his generous guidance & advice before & during the course of this work & also in analyzing the work. I am also extremely grateful to my faculty members Mr. P.N. Agarwal, Ms. Gunjan Dixit and Ms. Swati Mathur, who encourages me for completing my project report. I am equally thankful to Sri. A.K. Saxena (Co-ordinator). My overriding debt is to my parents and my siblings who provide me with the moral support & inspiration needed to prepare this report. PRASHANT SRIVASTAVA
Modern organizations are highly complex ad dynamics systems. They operate under very turbulent social economic and political environment. They are required to reconcile several incompatible goals. Conflicting roles and divergent interest they are also fraught with the use risk and uncertainties, hence tactful management of such organization to plan to execute guide, coordination and control the performance of people to achieve predetermined goals. Management has to keep the organization vibrant moving and in equilibrium. It has to achieve goal which themselves are changing it is therefore a problem highly complex and ticklish.
This information will be asset to marketing manager in making effective decisions. The researches are used to acquire and analyse information and to make suggestions to management as to how marketing problems should be solved.
The marketing research is the process which links to manufacturer, dealers and individuals through information in important part of curriculum of M.B.A. programme is project taken by the students to institute under which he or she is studying, after completion of third semester of the programme. The objective of this project is to enable the students to understand the application of the academics in the real business life. I am fully confident that this project report will be extremely useful to the management.
TABLE OF CONTENTS
CHAPTER 1: Overview of banking industry in India
CHAPTER 2: A Saga of Banking Excellence in Banking
(PUNJAB NATIONAL BANK)
CHAPTER 3: Performance of the PNB
CHAPTER 4: Organisational Structure
CHAPTER 5: Home Loan
CHAPTER 6: PNB Home Loan
CHAPTER 7: Suggestions & Troubleshooting Tips
CHAPTER 8: Bibliography
• TYPES OF BANKS
• BANKS IN INDIA
OVERVIEW OF BANKING INDUSTRY IN INDIA
The major participants of the Indian financial system...