← Shop manager - £ 19,120 Managing sales, making sure company policies are followed, customer satisfaction.
← Assistant manager - £ 16,505 Customer satisfaction, supervising senior team members and team members, keeping track of demand of products
← Senior team member - £ 6.79 pr hour Supervising team members, baking, customer interaction, opening and closing
← Team member - £ 6.38 pr hour Maintaining hygienic environment, production, customer interaction, stocking.
← Team member under 18 - £ 5.43 pr hour.
Fayol’s principles for gregg’s
➢ Greggs are following Hierarchical Structure according to Fayol’s (1916) principles of management.
➢ By the look of Gregg’s organizational structure, we can easily make out that the work is being divided into a hierachial order with unity of command and direction, scale of chain and renumeration of person.
➢ Plan to open 600 + stores, which tells us they are doing thorough planning and forecasting.
➢ Initiative & Espirit de Corps –Employee opinion survey to make a healthier work environment and strong work culture
Taylor’s principles for gregg’s
← According to Taylor (1911), the needs of corporation and co-ordination with the workers to ensure that all work is done in accordance to the rules, regulations and principles of the company.
1. Company policy is to make fresh and affordable quality bakery foods.
2. Customer Oriented, Making regional dishes to suit customer needs.
Weber’s theory for gregg’s
➢ Clear cut division of labour till some extent
➢ Clear cut hierarchy of authority
➢ Well defined jobs & reponsibilities
➢ Many written rules & procedures
➢ Selection and promotion by competence
➢ Career managers
Hawthrone’s studies for gregg’s
➢ Mass interviewing programme
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