Greggs Background
SLIDE 3
← Shop manager - £ 19,120 Managing sales, making sure company policies are followed, customer satisfaction.
← Assistant manager - £ 16,505 Customer satisfaction, supervising senior team members and team members, keeping track of demand of products
← Senior team member - £ 6.79 pr hour Supervising team members, baking, customer interaction, opening and closing
← Team member - £ 6.38 pr hour Maintaining hygienic environment, production, customer interaction, stocking.
← Team member under 18 - £ 5.43 pr hour.
SLIDE 4
Fayol’s principles for gregg’s
➢ Greggs are following Hierarchical Structure according to Fayol’s (1916) principles of management.
➢ By the look of Gregg’s organizational structure, we can easily make out that the work is being divided into a hierachial order with unity of command and direction, scale of chain and renumeration of person.
➢ Plan to open 600 + stores, which tells us they are doing thorough planning and forecasting.
➢ Initiative & Espirit de Corps –Employee opinion survey to make a healthier work environment and strong work culture
SILDE 5
Taylor’s principles for gregg’s
← According to Taylor (1911), the needs of corporation and co-ordination with the workers to ensure that all work is done in accordance to the rules, regulations and principles of the company.
← Example:
1. Company policy is to make fresh and affordable quality bakery foods.
2. Customer Oriented, Making regional dishes to suit customer needs.
S
SLIDE 6
Weber’s theory for gregg’s
➢ Clear cut division of labour till some extent
➢ Clear cut hierarchy of authority
➢ Well defined jobs & reponsibilities
➢ Many written rules & procedures
➢ Selection and promotion by competence
➢ Career managers
SLIDE 7
Hawthrone’s studies for gregg’s
➢ Mass interviewing programme
➢ Counselling
← Shop manager - £ 19,120 Managing sales, making sure company policies are followed, customer satisfaction.
← Assistant manager - £ 16,505 Customer satisfaction, supervising senior team members and team members, keeping track of demand of products
← Senior team member - £ 6.79 pr hour Supervising team members, baking, customer interaction, opening and closing
← Team member - £ 6.38 pr hour Maintaining hygienic environment, production, customer interaction, stocking.
← Team member under 18 - £ 5.43 pr hour.
SLIDE 4
Fayol’s principles for gregg’s
➢ Greggs are following Hierarchical Structure according to Fayol’s (1916) principles of management.
➢ By the look of Gregg’s organizational structure, we can easily make out that the work is being divided into a hierachial order with unity of command and direction, scale of chain and renumeration of person.
➢ Plan to open 600 + stores, which tells us they are doing thorough planning and forecasting.
➢ Initiative & Espirit de Corps –Employee opinion survey to make a healthier work environment and strong work culture
SILDE 5
Taylor’s principles for gregg’s
← According to Taylor (1911), the needs of corporation and co-ordination with the workers to ensure that all work is done in accordance to the rules, regulations and principles of the company.
← Example:
1. Company policy is to make fresh and affordable quality bakery foods.
2. Customer Oriented, Making regional dishes to suit customer needs.
S
SLIDE 6
Weber’s theory for gregg’s
➢ Clear cut division of labour till some extent
➢ Clear cut hierarchy of authority
➢ Well defined jobs & reponsibilities
➢ Many written rules & procedures
➢ Selection and promotion by competence
➢ Career managers
SLIDE 7
Hawthrone’s studies for gregg’s
➢ Mass interviewing programme
➢ Counselling