Workplace Communication Comparison
Complete the following matrix. For each communication method, list its purpose in the workplace, whether it is a technical or expository form of written communication, and why you classified it as such.
Written communication method
Purpose in the workplace
Technical or expository writing
Why the classification was chosen E-mail
Chosen because we transmit a message with the expectation of a reply Memo
Chosen because it can be update employees on a specific subject. The subject is purely for informative reasons and no action is needed by the employees. Letter
Chosen because it is used to inform employees on a particular subject. No further action is needed by the recipient once received. Manual
Chosen because a manual is meant to be instructive. Website
Sharing/ Public relations
Chosen because websites are meant to inform external and internal users. Video Teleconference
Chosen because it is an interactive means of communicating information to all parties
Answer the following questions:
What is the most common form of written communication in your workplace or in a workplace with which you are familiar? Is expository writing or technical writing the most common form of written communication in this workplace? Who is responsible for most of the technical writing in this workplace? The most common form of written communication in my workplace is by email. This is mainly an expository means of sharing information with internal and external users. The majority of the technical writing in my department is done by the mid-level managers.
What are some common issues you have seen with written communication in the workplace? Some of the common issues seen in written communication at my workplace include: Clarity, improper grammar, and unclear...
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