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Employee Benefits
Employee Benefits at HealthCo – Unit #6 Case Study

Employee Benefits at HealthCo HealthCo is a nonprofit health care provider operating with 36 clinics in an open system within a functional organization. The clinics include rehabilitation units, therapy facilities, hospice and geriatric units, and other highly specialized centers. HealthCo operates with approximately 6,700 employees in the eastern United States. In line with the industry, HealthCo employs a larger number of women than men in the areas of nursing and patient care.
HealthCo held a senior staff meeting to address current issues and the coming year’s strategic initiatives. Attending the Senior Staff meeting were the CEO, Dr. Palmer, Senior Officer Pat, Senior Officer Francis, and Senior Officer Mercer.
During the meeting CEO, Dr. Palmer addressed a Human Resources report indicating that HealthCo’s turnover is 1.5 times the industry standard. Dr. Palmer belief is that while HealthCo is competitive with salary, the benefits offered the employees is an area needing improvement. Dr. Palmer request that a team of four to six volunteers begin working on a plan for HealthCo becoming a top company in terms of work-life benefits.
Question #1: How would you conduct a diagnosis of the situation at HealthCo? In order to effectively diagnosis the situation according to “entering and contracting are the initial steps in the OD process” (Cumming and Worley, 2009, P. 75). These steps are important to establish the relationship between the Organizational Development practitioner and the organization. This relationship defines the parameters for all remaining phases of the organizational development process such as: diagnosing the organization, planning and implementing, evaluating and institutionalizing the planned change.

Identify the presenting problem
Identifying the presenting problem is the perceived issue by the client, based on a preliminary inquiry. It is what appears to be going



Bibliography: Cummings, T. G., & Worley, C. G. (2009). Organizational Development and Change. Mason: Cengage.

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