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Dialog Telecom Case Study

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Dialog Telecom Case Study

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  • June 26, 2013
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ICT 1005 – FUNDAMENTALS OF MANAGEMENT
ASSIGNMENT 1

Group consists of:
D. Weerasekara – 2011/ICT/001
A Paranamana – 2011/ICT/012
M.P.R.M Jayawardena – 2011/ICT/018
T U Jayasinghe – 2011/ICT/083
N.M. A Kalinga – 2011/ICT/096

Vision
To be the undisputed leader in the provision of
multi-sensory connectivity resulting always, in the
empowerment and enrichment of Sri Lankan lives
and enterprises.

Mission
To lead in the provision of technology-enabled
connectivity touching multiple human sensors
and faculties, through committed adherence to
customer-driven, responsive and flexible business
processes, and through the delivery of quality service
and leading edge technology unparalleled by any
other, spurred by an empowered set of dedicated
individuals who are driven by an irrepressible desire
to work as one towards a common goal in the truest
sense of team spirit.

Introduction
Dialog Axiata PLC (formerly known as Dialog Telekom PLC) operates Sri Lanka’s largest and fastest growing mobile telecommunication network – Dialog Mobile. The company is also one of the largest listed companies on the Colombo Stock Exchange in terms of market capitalization. Dialog Axiata is a subsidiary of Axiata Group Berhard (Axiata). Dialog has spearheaded the mobile industry in Sri Lanka since the late 90’s, propelling it to a level of technology on par with the developed world. The company operates 2.5G, 3G and 3.5G mobile services, supporting the very latest in multimedia and mobile internet services as well as international roaming across over 200 countries. The Dialog Axiata Group is proudly serving over 7 Mn. Sri Lankans from across all provinces of the country, with a cutting edge portfolio of Mobile and Fixed Telecommunications, Broadband and Digital Television services. In addition to its core business of mobile telephony, the company operates a wide portfolio of international telecommunication services,...