Delivering Patient Care: A Case Study

Delivering patient care is intertwined with communication and person centred care. It entails understanding that healthcare professionals put patient’s needs at the centre of the whole process of their care. However, care is achieved by providing patients with the best treatment for their illness, give them the choice of treatment, respect their decision making and maintain confidentiality of their information (NMC, 2010).
My observations during practical placement in care of the elderly ward in Kent led to the understanding of two significant nursing principles. The name of the hospital and the trust shall not be disclosed in this essay, however a pseudonym will be used to discuss the patient with whom I had an encounter. In both instances,
Smith’s transition of care. For example, by understanding what his likes and dislikes were, and how we could maintain a safe and friendly environment. Moreover, to achieve a positive health outcomes, we collaboratively worked with the nursing team and patient’s family to ensure quality care for him. For example, at times when Mr. Smith was having difficulty controlling is anger, any of the nurses in the surrounding area would come to aid even when they were not directly responsible for his care. Similarly, his family members would sit and have discussion on any of his favourite topics to stimulate his mind and to keep his engaged in everyday life. It is important to bear in mind that patient’s right to privacy and confidentiality must be maintained even when he is incapable of making decisions for himself (NMC, 2010). Patient safety is a priority and must be observed very carefully to prevent any injury occurring to themselves or others and if such a situation arises, ensure family’s involvement (NMC,
Smith was medically fit for discharge, the multidisciplinary team was involved in his discharge plan. The doctors discharged him with to- take- out (TTO) medications which were dispensed by the pharmacist; the physiotherapists made sure his mobility was stable and provided a Zimmer frame to aid his walking; the occupational therapist made sure his living conditions at home were conducive for him and the community liaison team made sure his needs in the community were met. Package of care was instated to assist his family with support in his own environment and to fulfill all his needs following discharge. The fact that the patient and his family were satisfied with the provided patient centered care shows how effective communication between nurses, doctors and therapists resulted in positive health outcomes for Mr.