Credit value: 3
1:1 Identify the different reasons people communicate
People communicate to express needs, to share ideas and information, to reassure and express feelings, to build relationship, to maintain relationship with others, to give and receive information and instruction, to understand and be understood, to share opinion, knowledge, feeling, emotion, to give encouragement and showed other that they are valued. I ensure needs of individuals are meet by communicating with the family; I discuss the options and choices available to the individual to allow them to make an informed decision in regards to their care.
1:2 Explain how communication affects relationship in the work setting; * Sharing and gaining Information:
For any setting to work effectively we will need to share information, this can be with parent, in other settings, share routing information about the child or young person is feeling, about their health, feeds for babies, change in routine for toddlers, eg: no naps during the day, referrals to senco / speech and language therapist, In any Child care setting communication is an essential tool a carer should use to make sure the meet the needs of the individual children. Communication in my setting affect the dynamic of the day: for instance if a child came to me on a Monday morning without communication from the parent/carer, I would not know what she has being like the day before, if the child is teething, has had a change in circumstance, If am not given the right information etc.; in cases like this it will affect my setting as I will not be able to meet the individual needs thus not meeting the national standards. There fore this will affect the relationship in my setting.
* Settling in
For any children and young people settling in to the settings can be hard at time, as a practitioner we should find a way to communicate with a child/young person quickly when we first meet them so they can trust us which can make them feel comfortable with us and that will enable us to build a relationship, which in some cases will make settling in a bit easy. If these initial relationships are not built quickly enough, no trust, no comfortability, then it will affect the settings as it will take longer for the individual to settle in to the settings which means you will need more time to meet the individual needs and the other children will miss out a bit as you spending time comforting the individual. these shows that communication and relationship is the key to good relationship with children and young people.
* Supporting children’s play and learning
When children have a quality of relationship with the key worker/practitioner they can settle in to play and learn more effectively, as they feel relaxed, communicating with children will help they build their vocabulary, develop concepts and express ideas. Not communicating effectively using facial expression, language, sings diagrams, visual images, photos, books, stories, talking for them as in the case of sibling’s etc. will sometimes delay Language and communication which in turns will affect work settings as understanding the children becomes hard and they get frustrated because You cannot understand them.
There are times when children move between different settings: eg.: moving from child-minders to nursery, having more than 2 different carers a day eg: half a day school nursery, and the rest with a child-minder. These transitions are made easier if the professional involved have a good relationship with each other and share information effectively. If this information are not shared this will affect the child, in other words his /her needs will not be met. Eg. If am caring for a child who was dropped at my setting before school and I was informed about his parent picking they child up early than normal because of doctor’s appointment, but forget to...