Consumer Buying Behaviour - Introduction the Job of Marketer Is to Meet and Satisfy Target Customers Needs and Wants but “Knowing Customer" Is Not a Simple Task. Understanding the Buying Behavior of the Target Market

Only available on StudyMode
  • Topic: Bajaj Auto, Customer satisfaction, Consumer behaviour
  • Pages : 24 (6805 words )
  • Download(s) : 161
  • Published : January 28, 2013
Open Document
Text Preview
CHAPTER-1

Industry Introduction

Introduction of two wheeler industry in India
The two-wheeler industry has grown rapidly in the country since the announcement of the Process of liberalization in 1991 by the finance minister Dr.Manmohan Singh, now Prime Minister of India. Previously, there was only a handful of two-wheeler Models available in the country. Currently, India is the second largest producer of two-wheelers in the world. It stands next only to China and Japan in terms of the number of two-wheelers produced and the sales of two-wheelers respectively. In the year 2010-2011, the annual production of two- wheelers in India stood at around 9600801 units. The trend of owning two-wheelers is due to a variety of facts peculiar to India. One of the chief factors is poor public transport in many parts of India. Additionally, two-wheelers offer a great deal of convenience and mobility for the Indian family. Bajaj auto began trading in imported Vespa Scooters in 1948. Meanwhile Automobile Products of India (API) commenced production of scooters in the country in the early 50s.Until 1958; API and Enfield were the only producers of two-wheelers in India. However, Bajaj signed a technical collaboration in 1960 with Piaggio of Italy to produce Bajaj Scooters. This deal expired in 1971. The condition of motorcycle manufacturers was no different. Until the mid 80s, there were only three major motorcycle manufacturers in India namely Rajdoot, Escorts, and Enfield. The two-wheeler Market was opened to foreign manufacturers in the mid 80s. The industry, which had seen a smooth ride before, faced fierce foreign competition. Motorcycle companies like the Yamaha, and Kawasaki, set up shop in India in collaboration with various Indian two-wheeler companies. Companies like Escorts, Rajdoot and faced immense competition from smaller 100 cc Japanese technology motorbikes. Bikes manufactured by Hero, the only company manufacturing four-stroke bikes at that time, gained. In the mid 80’s, Kinetic introduced a variomatic gearless scooter in collaboration with. This scooter became instantly popular with the younger generation, especially people who found it difficult to use geared scooters. The introduction of scooters created another segment for people such as women and teenagers who could not get used to driving either motorcycles or gearless scooters. Many companies such as Kinetic, TVS, and Hero also started manufacturing mopeds that proved immensely popular with people who wanted a simple riding machine. The change in the government’s policy owning to pollution control norms and the Kyoto agreement saw the phasing out of two stroke two-wheelers from production. Currently there are around 10 two-wheeler manufacturers in the country they being Bajaj, Hero, Hero, Indus, Kinetic, Royal Enfield, Suzuki, TVS, and Yamaha. The latest trend in the two-wheeler market is the introduction of electrically operated vehicles from a range of manufacturers such as Indus and Hero. These can be recharged from convenient household electrical points. The only disadvantage is speed, which is restricted to around 25 miles per hour. Currently, the motorcycle market is witnessing a demand for higher volume engines. Previously, the 100 c bikes were very popular owning to the high fuel efficiency offered. However, the market is maturing fast. Sensing this movement, Bajaj has introduced the Bajaj Pulsar, with 150, 180 and 200 cc engines with Dual Twin Spark Ignition (DTS-i) technology. Majority of Indians, especially the youngsters prefer motorbikes rather than cars. Capturing a large share in the two-wheeler industry, bikes and scooters cover a major segment. Bikes are considered to be the favorite among the youth generation, as they help in easy commutation.

History of Motorcycle Industry in India
India became the second largest two wheeler manufacturer in the world and starting in the 1950s with the Automobile...
tracking img